Managing Director, Workforce and Continuing Education

Dallas College

1d•Onsite

About The Position

Responsible for directing the activities of a specific department or organization ensuring business goals and objectives meet the vision, mission and goals of the district.

Requirements

Knowledge, skills and ability to manage the activities and productivity of a department or organization.
Ability to think strategically and innovatively creating realistic plans and workflows.
Ability to manage teams to achieve challenging deliverable objectives to meet the vision, mission and goals of the organization/district.
Must be able to comply with district policies/procedures as well as applicable local, state and federal rules and regulations.
Must be able to implement new and/or improve existing processes that impact organizational performance and customer satisfaction.
Ability to stay abreast of new trends and best practices in area of responsibility incorporating new facts and ideas into business processes; open to change and applies creative thinking to develop solutions based on new methods and technologies.
Ability to build and maintain collaborative work relationship with individuals internal/external to the organization.
Ability to use independent judgement as well as the ability to work collaboratively in a team environment.
Able to network with potential clients and/or stakeholders in order to acquire new and innovative business tactics and ideas.
Ability to represent the organization to key stakeholders, the public and business partners.
Must have well developed skills in prioritizing, organization, decision-making and time management.
Must be able to use appropriate managerial skills to provide staff with the tools, resources and materials necessary to meet the goals of the organization.
Must be results oriented in addition to having strong business-development skills and the ability to interact with clients, stakeholders and constituents, both internal and external to the district.
Must be an effective communicator with outstanding interpersonal, written, verbal and presentation skills as well as excellent leadership and customer service skills, management experience and the ability to motivate employees.
Bachelor’s degree or higher plus five (5) years of work related experience.
Official transcripts required.
Must have valid driver’s license.
Bilingual or multilingual preferred.

Nice To Haves

Master’s degree in Higher Education Administration, Public Administration, Business, or related field
7-10 years of progressively responsible leadership experience in workforce development, continuing education, or postsecondary education
Experience managing federally and/or state-funded workforce grants (e.g., WIOA, TWC, Perkins, Pell PEP, apprenticeship funding)
Demonstrated success building employer partnerships and industry-aligned training programs
Experience leading large, cross-functional teams across multiple locations
Proven ability to increase enrollment, revenue, or program growth through strategic outreach and marketing alignment
Experience managing budgets exceeding $1M, including grant and institutional funds
Familiarity with workforce data systems, CRM platforms (e.g., Workday, Salesforce), and performance reporting metrics
Experience developing industry certification, or customized corporate training models
Knowledge of Texas workforce systems and regional labor market dynamics
Experience implementing standardized operating procedures across multi-campus operations

Responsibilities

Plans, develops, implements, and evaluates workforce development programs, including apprenticeships, grant funded initiatives, etc., for employers and individuals seeking employment, education and training services through Dallas College's workforce development programs.
Keeps up to date on trends, best practices and technological changes through professional development activities.
Oversees development of assessment methods, curriculum, competencies for completion, business fee for service packages and program evaluation methods.
Provide leadership to staff, college departments, employers, workforce development agencies, government agencies, and community-based organizations in the development of program services to better serve job seekers and employers of workforce development programs.
Ensures compliance with district policies and procedures.
Builds and maintains collaborative relationships with business and industries, governmental agencies, community organizations and workforce development partners within the Dallas College community network to ensure quality and relevance to programs.
Represents the district and its partner agencies to the community, business and industry.
Promotes the programs by serving on task forces and committees within the college and the community.
Works directly with business, faculty, staff and partners to implement short and long-term goals.
Schedules and assigns classes to serve the needs of students, partners and the community.
Develops and manage appropriate evaluation and reporting processes to determine program success and effectiveness.
Develops and implements the marketing of programs and activities of workforce development programs.
Uses excellent interpersonal, presentation, oral and written communication skills when interacting with internal/external stakeholders and constituents within the Dallas College community network.
Presents information that is clear, concise and understandable using various media formats.
Supervise, mentor, coach and evaluate the performance of assigned employees.
May supervisor two (2) or more full-time or full-time equivalent employees.
Manages the program budget including developing budget proposals, justifying expenses, and monitoring expenditures of approximately $1Million depending on nature of the program.
Provides exemplary customer service.
Completes required Dallas College Professional Development training hours per academic year.
Performs other job duties as assigned.