Managing Director of Operations

Wolfe's Neck Center•Freeport, ME

2d•$110,000 - $120,000•Hybrid

About The Position

Reporting to the Executive Director and serving as a member of WNC's Executive and Management Teams, the Managing Director of Operations provides strategic and operational leadership across Wolfe's Neck Center's core functions, including people and culture (human resources), information technology, administrative systems, farm operations, and stewardship operations (property and facilities management). This role ensures that the organization's people, systems, land, and infrastructure effectively support its mission, programs, and long-term sustainability while adhering to WNC's core values.

Requirements

10-12 years of progressive leadership experience in operations, human resources, administration, or related fields, preferably within nonprofit, agricultural, environmental, or mission-driven organizations
Demonstrated success leading complex operations across multiple functional areas
Strong people leadership skills, with experience building, managing, and developing teams
Proven ability to design and implement scalable systems, processes, and policies in a growing organization
Technologically savvy, with experience overseeing IT systems and vendor relationships
Excellent communication, collaboration, and relationship-building skills
Strategic thinker with the ability to balance long-term planning and day-to-day operational execution
Demonstrated commitment to equity, inclusion, and organizational culture
Legally authorized to work in the United States (VISA sponsorship not available)
Ability to work primarily from the Wolfe's Neck Center campus in Freeport, ME, with some flexibility to accommodate a hybrid work schedule

Nice To Haves

Experience overseeing facilities, property management, or farm-related operations strongly preferred

Responsibilities

Provide executive leadership for the day-to-day operational functions of the organization, ensuring alignment with Wolfe's Neck Center's mission, values, and strategic priorities
Develop, implement, and continuously improve organizational policies, procedures, and systems that support efficient, consistent, and compliant operations across all departments
Oversee administrative infrastructure, including office operations, internal controls related to operations, recordkeeping, and cross-departmental workflows
Partner with the Executive Director, Executive Team and Board of Directors to translate strategic initiatives into operational plans, timelines, and accountability structures
Lead the annual planning process, integrating strategy with budgeting and connectivity to long-range strategic goals
Provide executive oversight of all human resources functions, including talent acquisition, onboarding, performance management, professional development, compensation, and benefits
Ensure a strong, consistent, and mission-aligned employee experience across the organization
Oversee the development and implementation of equitable HR policies and practices that comply with all applicable employment laws and regulations
Support managers in building strong teams through coaching, leadership development, and performance feedback
Provide final operational approval for staffing changes, organizational design updates, and workforce planning initiatives, in coordination with the Executive Team
Foster a collaborative, inclusive, and values-driven workplace culture
Develop and implement approval processes for contracts, external partnerships, and organizational commitments
Oversee operational aspects of Wolfe's Neck Center's farm operations in close partnership with the Farm Operations Team, the Managing Director of Programs and applicable members of the Programs Team
Ensure farm operations are supported by effective systems, staffing structures, safety practices, and compliance protocols
Support coordination between farm operations and other organizational functions to ensure seamless integration with programs and other administrative functions
Contribute to long-term operational planning for farm infrastructure, land management, staffing needs, and resource allocation
Provide strategic oversight of property, facilities, and grounds management across Wolfe's Neck Center's campus
Ensure facilities, buildings, and grounds are maintained in a safe, functional, and mission-aligned manner
Oversee systems related to maintenance planning, capital improvements, safety protocols, and vendor relationships
Partner with organizational leadership to plan for future facility and infrastructure needs in support of organizational growth
Oversee operational compliance across the organization, including employment law, farm-related regulations, safety requirements, licensing, and insurance coverage
Ensure effective risk management practices are in place across people, property, and operational systems
Manage the organization's insurance portfolio across all functional areas
Provide strategic oversight of information technology systems, tools, and vendors to ensure secure, reliable, and scalable technology infrastructure
Partner with internal stakeholders and external vendors to align IT systems with organizational needs, including HRIS, operational software, data management, and cybersecurity practices
Lead technology planning and system improvements that enhance efficiency, data integrity, and cross-functional collaboration