Manager

OTG • Saint Paul, MN

23h • Onsite

About The Position

An OTG (FOH) Manager oversees day-to-day operations while achieving operational excellence. Managers are responsible for leading (FOH) hourly crewmembers such as Servers, Bartenders and Cashiers, ensuring service is executed at the highest level, guest satisfaction, maintaining budgets, and upholding health and safety standards. OTG has revolutionized the hospitality industry by pushing the boundaries of excellence. With more than 300 in-terminal dining and retail locations across 11 airports, OTG and its 5,000+ Crewmembers serve millions of travelers each year. By joining our team, you’ll discover endless opportunities to explore, learn and realize your greatest potential in some of the most exciting hospitality environments around. Our people drive our experiences, so we offer our crewmembers some of the best compensation and benefits in the industry. We transform airport experiences. You drive it.

Requirements

• Degree in hospitality preferred.
• Minimum of 3 to 5 years of leadership experience in full-service restaurants or retail.
• Proficiency with P&L analysis, budgeting and forecasting.
• Excellent verbal and written communication skills.
• Proficiency with Microsoft Suite.
• Must be able to work varied hours/days, nights, weekends, holidays, and during inclement weather conditions.

Nice To Haves

• Multi-unit experience a plus.

Responsibilities

• Oversee daily operations for OTGs diverse concepts, which include retail, QSR, and full-service restaurants in an allocated area.
• Ensure that all food and beverage products align with OTG standards for quality and presentation.
• Manage scheduling and staffing to ensure optimal service levels.
• Accountable for successful onboarding + training plans for new hourly crew members.
• Maintain a positive work environment for all Crewmembers.
• Provides a workplace free from hazards, following all safety policies set forth by the company, and conforming to any laws and regulations related to the workplace.
• Responsible for corrective actions for Coyle and NSF audits.
• Able to use the crewmember handbook and CBA to understand OTG policies and procedures. Communicate them with consistency.

Benefits

• PTO
• Healthcare
• Competitive 401k match
• Sign-On Bonus up to $1000! New hired Managers & Sous Chefs are eligible for a $500 sign on bonus after 90 days of hire and an additional $500 after 6 months of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 501-1,000 employees