Manager

Village Management All Locations•Indianapolis, IN

21h•Onsite

About The Position

The Manager position is responsible for comprehensive property management, encompassing financial tasks such as rent collection, security deposit management, and eviction filings. The role involves significant tenant interaction, including showing vacant units, processing rental applications, and conducting income and asset verifications for corporate compliance review. Key duties also include daily property walks, monitoring common areas and laundry rooms, overseeing unit turnovers, and maintaining the office and grounds. The Manager is responsible for scheduling and verifying work by service personnel, managing contracts and purchases with Regional Manager approval, and ensuring compliance with Fair Housing and USDA regulations. Additionally, the role involves maintaining detailed maintenance records, purchasing supplies, educating tenants on property systems, submitting various reports, and supervising maintenance staff. The Manager must attend mandatory meetings and training and perform other duties as requested by the Regional Manager or corporate office.

Requirements

Acceptance of cash will result in automatic dismissal
Employee is not authorized to verbally approve or sign any contractual agreement
Obtain approval from Regional Manager on all purchases/invoices in excess of $200 prior to purchase
Obtain certificates of insurance and W-9 forms for all maintenance/other vendors prior to the work being performed
Keys are not to be given to contractors except when working in vacant units; if keys are given out, they must be signed for and returned
Recertification paperwork must be signed 45 days prior to expiration date
Maintain the property in compliance with Fair Housing Regulations and USDA regulations
Attend mandatory manager meetings and other training courses deemed necessary by the corporate office
Employee must receive approval from the Regional Manager, in advance, when working hours greater than listed below or hours outside of set office hours

Responsibilities

Collection of rents, security deposits and miscellaneous charges
Scan checks daily
Issue late notices and file evictions, when necessary
Show vacant apartments to prospective tenants
Accept rental applications and submit verifications for income and asset verifications
Submit all completed applications to the corporate Compliance Department for final review and approval
Walk property upon arrival and, again, when leaving for the day
Monitor common areas and laundry rooms and keep in serviceable condition
Monitor turnover of recently vacated units and sign off on the completion of turnover
Housekeeping of office
Keep grounds watered in season
Scheduling and admitting service or repairmen
Verifying work was completed in a satisfactory manner ensuring units or common areas are secured and keys returned after work is performed
Collect and submit all contracts, agreements, etc. to Regional Property Manager for approval and signature
Obtain approval from Regional Manager on all purchases/invoices in excess of $200 prior to purchase
Obtain certificates of insurance and W-9 forms for all maintenance/other vendors prior to the work being performed
Identify and delegate repairs and maintenance duties, including seasonal grounds maintenance and snow removal, to an authorized person
Verify the work is properly completed
Conduct quarterly inspections of all occupied and vacant units
Follow up on any issues immediately
Maintain maintenance records and documentation by unit
Purchase maintenance supplies and confirm receipt of supplies against packing slip and/or invoice
Tenant education-informing tenant of the operation of appliances, HVAC, zone lines, key FOBS, entry systems, etc.
Submit all required reports on the due date as reported on the monthly calendar
Keep a “daily dairy” with updates as instructed by corporate office
Ensure recertification paperwork is signed 45 days prior to expiration date
Maintain the property in compliance with Fair Housing Regulations and USDA regulations
Attend mandatory manager meetings and other training courses deemed necessary by the corporate office
Close out files for year-end as instructed by the corporate office
Upload invoices to the software daily
Monitor any vending/laundry revenue, where applicable, and submit to the corporate office
Hire and supervise the maintenance staff
Perform any service not heretofore stated that is within reason which, from time-to-time, may be requested by the Regional Manager or corporate office