Manager, Workforce Planning

Independent Electricity System Operator (Ieso)

18d • Hybrid

About The Position

The Manager, Workforce Planning plays a strategic role in aligning IESO's workforce capabilities with its long-term business objectives. This position leads the development and implementation of a consistent, enterprise-wide workforce planning framework, ensuring the organization has the right talent, in the right roles, at the right time. Partnering closely with HR, Finance, and business leaders, this role drives data-informed decisions, optimizes workforce structures, and identifies resource and capability gaps to meet emerging business priorities. In an evolving industry shaped by technical, sector, economic and societal change, this role brings clarity and focus to resourcing needs through insightful analysis and collaborative discussions. You'll play a key part in shaping the IESO's workforce of the future — identifying, developing, and acquiring the skills and capabilities needed to meet Ontario's evolving electricity needs. The ideal candidate is a data-driven thinker with the resilience to navigate ambiguity and help the organization anticipate future challenges and opportunities.

Requirements

• University or postgraduate degree in Workforce Planning, Human Resources, Business Administration, or related field
• 6+ years of broad HR, workforce planning experience with a minimum of 3 years in a senior HR leadership role
• Strong business acumen and understanding of organizational strategy, with the ability to connect workforce planning to broader business goals
• Proven ability in relationship management, consulting, and cross-functional collaboration, with a focus on listening, integrating diverse perspectives, and building trust
• Process-oriented with a focus on continuous improvement and navigating complexity with resilience
• Advanced problem-solving and critical thinking skills, with a demonstrated ability to influence decisions through data and insight
• Excellent communication and presentation abilities, including the capacity to translate complex information into compelling narratives and the ability to provide clarity in a dynamic and uncertain environment

Nice To Haves

• Certified Human Resources Leader (CHRL) designation
• Certification or equivalent experience in change and project management

Responsibilities

• Designing and managing the implementation of a comprehensive workforce planning and resource management framework that supports a consistent, enterprise-wide approach across IESO.
• Unifying and aligning workforce planning efforts across business units to support strategic organizational goals and reduce siloed planning, ensuring resource management aligns with the business plan while leading ongoing dialogue beyond the formal planning cycle.
• Consulting and collaborating with HR Business Partners, HR Centers of Excellence and Business Unit Leadership to understand unique challenges, the evolution of work, the impact of AI, the availability of talent internally and externally; developing workforce strategies and identifying the roles and skills the IESO requires to build next-generation capabilities and future-ready talent.
• Developing and implementing people-centric analytic solutions, including dashboards and reporting, that support business requirements, deliver actionable insights, and inform strategic decision making.
• Leveraging workforce data to provide strategic guidance and recommendations to senior leadership on workforce planning initiatives, including talent forecasting, headcount management, and skills gap analysis.
• Leading capacity modeling and workforce optimization initiatives to enhance productivity, service levels, and cost-effectiveness.
• Developing and presenting resourcing scenarios, analytics, and labour information at the executive and senior leadership levels to guide business planning, budgeting, and resourcing decisions.
• Driving the selection, implementation, and adoption of workforce planning tools and data visualization platforms by providing strategic insights on requirements, ensuring integration, and maximizing organizational understanding, utilization, and value.
• Integrating workforce planning into business and project planning processes, as well as existing and new people programs, to ensure alignment with operational and strategic objectives.
• Leading and managing projects associated with the HR Analytics and Strategic Workforce Planning data strategy and other related projects.
• Staying current on emerging trends and leading practices in workforce planning to continuously enhance the organization's tools and capabilities and driving continuous improvement.

Benefits

• Best-in-class benefits and long-term support in the form of a defined benefit pension plan.
• A commitment to flexibility as we currently support a hybrid model where applicable, that supports a blend of remote and in-office work based on business needs. Participating employees typically work in-office a minimum of four days and work remotely up to six days over a two-week period with a goal of maximizing in-office time through the use of established team days.
• Work in a dynamic and evolving sector that offers exciting opportunities and the chance to explore new career paths.
• Leadership that values meaningful discussions, welcomes feedback, and prioritizes career development.
• A strong, inclusive culture and a collaborative team environment with a shared passion for impactful work.
• Compensation packages that are regularly reviewed to remain competitive and to best accommodate the diverse needs of our employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager