Manager, Volunteer Services, Events, Gift Shop & Mailroom Operations - Full Time

SolutionHealth • Nashua, NH

19d

About The Position

This role leads, expands, and integrates system-wide volunteer programs, enterprise events, Gift Shop activities, and mailroom services across SNHH. The Manager creates a welcoming, mission-driven culture of service while ensuring alignment with organizational priorities, regulatory requirements, and community needs.

Requirements

• Bachelor’s degree in Community Engagement, Public Health, Communications, Business, or related field required; Master’s preferred.
• Valid Driver’s License required; CVA certification preferred.
• 5–7 years in volunteer services, event planning, or related fields, including supervisory experience.
• Volunteer management principles, event planning, and logistics.
• Proficiency in Microsoft Office Suite and database systems.
• Strong communication, interpersonal, and organizational skills.
• Ability to multitask, prioritize, and work occasional evenings/weekends.

Nice To Haves

• CVA certification preferred.
• Master’s preferred.

Responsibilities

• Develop and improve volunteer services policies and workflows; ensure compliance.
• Recruit, onboard, train, and manage volunteers across all SNHH sites.
• Plan and execute system-wide events that enhance employee engagement and community presence.
• Oversee Gift Shop operations, including staffing, inventory, and customer satisfaction.
• Manage mailroom operations: sorting, distribution, shipping, and compliance.
• Prepare and manage budgets for volunteer services, Gift Shop, and events.
• Lead and coach staff; foster a collaborative and inclusive team culture.
• Build strong relationships with internal leaders, volunteers, vendors, and community partners.
• Work occasional evenings and weekends for events and volunteer activities.

Benefits

• Health, dental, prescription, and vision coverage for full-time & part-time employees
• Short-term, long-term disability, life & pet insurance
• Tuition & certification reimbursement
• Nursing Student Loan Paydown Program
• 403(b) Retirement savings plans with company matching
• Continuous earned time accrual & So much more!

What This Job Offers

• Job Type: Full-time
• Career Level: Manager