Manager, Underwriting Model Product Support

CVS Health

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About The Position

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary As Manager, you will function as a Product Owner responsible for understanding PBM pricing and forecasting tools and providing business user support to resolve questions and problems. The position will also assist in the implementation and testing of model revisions and enhancements. This role is business-oriented and positioned prominently between our internal users and technology organization.

Requirements

• 5+ years of product management, financial/pricing analysis, and/or underwriting experience, or a combination thereof.

Nice To Haves

• Pharmacy benefits management (PBM) or healthcare industry work experience
• Experience working with IT and agile Scrum methodology
• Strong collaboration skills and willingness to work across business units within a complex organization
• Excellent oral and written communications skills; ability to convey complex topics in clear and concise terms.
• Innovative mindset and ability to work outside of established boundaries
• Results oriented with ability to keep others on task to meet defined goals
• Experience developing complex financial solutions and working with technical audience to ensure proper implementation
• In-depth understanding of drug pricing, healthcare markets, and financial forecasting.
• Bachelor’s degree or related professional work experience. Degree related to finance, mathematics, statistics, actuarial science, business, or other data related fields preferred

Responsibilities

• Responds to Production Support tickets, isolates root cause, and determines path to resolution.
• Facilitates best practice user training exercises
• Suggests and prioritizes product improvements based on materiality
• Communicates to business users and other ecosystem stakeholders using professional and customer service focused demeanor
• Leverages understanding of the business to ensure product requirements are accurately captured and communicated
• Develops tools and procedures to create efficiencies in areas such as testing and defect resolution
• Assists with UAT and broader testing efforts to minimize future defects stemming from initial development
• Develops financial analyses to support future modeling improvements
• Designs technical solutions and reporting capabilities addressing Business issues and concerns.

Benefits

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager