Manager, UKG

OhioHealth • Columbus, OH

1d

About The Position

We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more – in our careers and in our communities. Job Description Summary: As a UKG Manager/Advisor, this role will be responsible for overseeing the Timekeeping and Scheduling functions within the UKG WFM Pro application for OhioHealth following the post–go-live phase SPECIALIZED KNOWLEDGE -Ability to communicate complex information, concepts, or ideas in a confident and well-organized manner through verbal, written, and/or visual means. -Ability to support a diverse, unpredictable, challenging, and fast-paced work environment. -Ability to collaborate effectively with others. -Ability to coordinate the activities with internal and external stakeholders. -Ability to develop or recommend planning solutions to problems and situations for which no precedent exists. -Ability to function in a collaborative environment, seeking continuous consultation with other analysts and experts - both internal and external to the organization—to leverage analytical and technical expertise. -Ability to tailor, with guidance, technical and planning information to a customer’s level of understanding. -Ability to assess and forecast manpower requirements to meet organizational objectives. -Knowledge of risk management processes (e.g., methods for assessing and mitigating risk). -Knowledge of specific operational impacts of cybersecurity lapses. -Knowledge of accepted organization planning systems. -Knowledge of software delivery methodologies such as Agile, and various phases of SDLC and familiarity with DevOps concepts that are critical to efficient operations -Knowledge of key principles, and patterns applicable to the focus area. Knowledge of information security concepts, facilitating technologies and methods. -Strong verbal and written communication skills. -Capable of relating compliance, technical and nontechnical information to varied audiences with impact. -Knowledge and able to strategic roadmap Additional Job Description: Experience: Deep expertise in managing the UKG WFM Pro application within a corporate environment, with hands-on experience in Scheduling, Timekeeping, and Integration capabilities. Prior experience leading and coordinating onshore and offshore resources is highly desirable. Key Attributes: Design Thinking mindset with a focus on innovative problem-solving. Curious and creative, able to explore new approaches and solutions. Comfortable operating at both tactical and strategic levels. Strong communicator and collaborator, adept at building relationships across teams. Proven ability to work effectively in a highly matrixed organization. Skilled in driving people, process, and technology transformations. Demonstrated leadership excellence with a track record of delivering results. Recognized as a Subject Matter Expert (SME) in UKG WFM Pro. Join us! ... if your passion is to work in a caring environment ... if you believe that learning is a life-long process ... if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment Remote Work Disclaimer: Positions marked as remote are only eligible for work from Ohio. WE Are Inspired to Do Our Best. OhioHealth is a nationally recognized, innovative healthcare system delivering world-class patient care in a supportive, professional environment filled with limitless opportunities to learn and grow. We are a unique organization in the healthcare field. Our model system of facilities encompasses a wide scope of expertise and care. For professionals, we are a place where people committed to doing their best are given the tools and resources to accomplish our mission every single day. OhioHealth is recognized as a Great Place to Work CertifiedTM organization. The Great Place to Work® is a global authority on high-trust, high-performance workplace cultures. This recognition is one measure of our success in achieving a part of our vision ̶ to be an organization "where people want to work." Apply now and work together with us to improve the health of those we serve.

Requirements

• SPECIALIZED KNOWLEDGE -Ability to communicate complex information, concepts, or ideas in a confident and well-organized manner through verbal, written, and/or visual means.
• -Ability to support a diverse, unpredictable, challenging, and fast-paced work environment.
• -Ability to collaborate effectively with others.
• -Ability to coordinate the activities with internal and external stakeholders.
• -Ability to develop or recommend planning solutions to problems and situations for which no precedent exists.
• -Ability to function in a collaborative environment, seeking continuous consultation with other analysts and experts - both internal and external to the organization—to leverage analytical and technical expertise.
• -Ability to tailor, with guidance, technical and planning information to a customer’s level of understanding.
• -Ability to assess and forecast manpower requirements to meet organizational objectives.
• -Knowledge of risk management processes (e.g., methods for assessing and mitigating risk).
• -Knowledge of specific operational impacts of cybersecurity lapses.
• -Knowledge of accepted organization planning systems.
• -Knowledge of software delivery methodologies such as Agile, and various phases of SDLC and familiarity with DevOps concepts that are critical to efficient operations
• -Knowledge of key principles, and patterns applicable to the focus area. Knowledge of information security concepts, facilitating technologies and methods.
• -Strong verbal and written communication skills.
• -Capable of relating compliance, technical and nontechnical information to varied audiences with impact.
• -Knowledge and able to strategic roadmap
• MINIMUM QUALIFICATIONS Bachelor's Degree or equivalent experience Field of Study: Business Administration, Computer/Management Information Systems, Computer Science, Engineering, Mathematics, HealthCare, Nursing or Related Field Years of Experience: 5+ years demonstrated, progressive leadership and IT Applications experience
• Experience: Deep expertise in managing the UKG WFM Pro application within a corporate environment, with hands-on experience in Scheduling, Timekeeping, and Integration capabilities.
• Key Attributes: Design Thinking mindset with a focus on innovative problem-solving.
• Curious and creative, able to explore new approaches and solutions.
• Comfortable operating at both tactical and strategic levels.
• Strong communicator and collaborator, adept at building relationships across teams.
• Proven ability to work effectively in a highly matrixed organization.
• Skilled in driving people, process, and technology transformations.
• Demonstrated leadership excellence with a track record of delivering results.
• Recognized as a Subject Matter Expert (SME) in UKG WFM Pro.

Nice To Haves

• Prior experience leading and coordinating onshore and offshore resources is highly desirable.
• Should have following qualities

Responsibilities

• Operations-Advisors will collaborate with operational leaders to get additional details necessary to act upon strategy. Provides leadership oversight to ensure prioritized projects across the vertical are aligned with the program’s strategy/roadmap. 30%
• Strategy-Supports the organization with strategic initiatives that align the program roadmap to OhioHealth's strategic plan, clinical and business needs. 20%
• Daily Management-Takes a leadership role in designing, communicating, and implementing new enhancements or functionality aligned with roadmaps. Analyzes, plans, and coordinates the implementation of work with the vendor. 25%
• Supplier Management - Works with suppliers and, when needed, vendors to produce outcomes consistent with organizational strategy. Overseas reporting metrics, dashboards, and status reporting to meet expectations for quality and performance for discretionary, support and maintenance work. 10%
• People Management - Directs all human resource aspects of personnel management within assigned area including selection of new associates, initial and ongoing development, evaluation, etc. 10%
• Financial Management - Plans, monitors and controls operating and capital budget for assigned areas of responsibilities 5%

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees