Manager Training Scheduling

JetBlue Airways Corporation•Orlando, FL

About The Position

The Manager Training Scheduling oversees the scheduling of learners and resources for JetBlue University training and Operating Experience using a compliance-focused and data-driven approach. The Manager will partner closely with the training records and JBU administration teams, JetBlue University colleges, Operations Resource Planning, System Operations as well as Flight Operations and Inflight Service to ensure all scheduling needs are met. This training includes traditional training delivered in the classroom or simulator by JBU instructors as well as training and evaluation that occurs in the operation - also known as Operating Experience (OE). Lastly, the Senior Manager oversees the training sales team which attempts to identify external buyers for JetBlue training resources when they are not in use for JetBlue training.

Requirements

Degree in a relevant field; OR demonstrated capability to perform job responsibilities with a High School Diploma/GED and at least four (4) years of previous relevant work experience
Five (5) years of applied experience in logistics or planning or related work experience
One (1) year of applied experience with analytics and databases
Exceptional attention to detail and ability to effectively manage multiple projects
Demonstrated ability to effectively collaborate and consult with internal customers and colleagues to drive business results.
Demonstrated ability to creatively solve complex problems and make sound decisions under significant time constraints.
Strong proficiency with Excel and other data analysis tools
Experience with process documentation and process improvement implementation
Solid knowledge of Scheduling Systems
Available for occasional overnight travel (10%)
Must pass a ten (10) year background check and pre-employment drug test.
Must be legally eligible to work in the country in which the position is located.
Authorization to work in the US is required. This position is not eligible for visa sponsorship

Nice To Haves

Five (5) years’ training scheduling experience
Experience in a regulatory airline environment with exposure to FAA and FAR 91, 117 and 121
Experience utilizing commercial electronic scheduling software (especially MINT Training Management System or similar)

Responsibilities

Leads development of efficient schedules for all trainees, instructors and other training resources such as classrooms and simulators in accordance with the Federal Aviation Regulations and company requirements.
Utilizes historic resource utilization and productivity metrics to forecast future resource needs and training capacity, in collaboration with Operations Resource Planning and the respective training or operational leader.
Collaborates with training records, training delivery, fleet standards and Advanced Qualification Program teams to ensure that learners are scheduled according to qualification and regulatory requirements.
Consults with learning design and technology team to create scheduling footprints which make optimal use of resources
Oversees day-to-day schedule management including room, device, instructor, line evaluator and learner changes.
Participate in Collective Bargaining Agreement (CBA) planning and negotiations as necessary
Oversees documentation of training scheduling, OE scheduling and planning processes and ensures that these processes are executed consistently.
Drives the evolution of the scheduling process using technology resources and process design, including implementation of automated solutions for recurring processes.
Assists analysts in preparing business cases and analysis in support of training resource initiatives, root cause determination and continuous process improvement/optimization, as well as executive reports/presentations for senior leadership
Oversee training sales team in their work to sell JetBlue training services and lease time on unused devices
Take a significant role in the development of Crewmembers to support their engagement, growth, and goal achievement
Supports the delivery of an exceptional learner experience.
Other duties as assigned.