Manager, Trade Shows and Events

NYC Tourism + Conventions • New York, NY

5d • Hybrid

About The Position

At New York City Tourism + Conventions, New York City’s official tourism organization, that’s both our pleasure and our responsibility. We are a team of proud New Yorkers and New Yorkers at heart who love representing the five boroughs to the globe. The Events Department is responsible for creating and managing all of New York City Tourism + Conventions business events and coordinating trade shows around the world for our sales teams and members. Our purpose is to ensure a complete collaboration across departments so that there is a unified presence at events, representing and promoting New York City. We are seeking an organized, resourceful and versatile Manager based in NYC with strong external and internal communication skills for a full-time position to help us produce and manage trade shows and events with the below scope, accountabilities and responsibilities. Position Scope: The Manager, Events & Trade Shows will join a four-person team overseeing internal events, external client events, membership programs, and trade show support. You will act as the lead event contact for many of the organization’s events.

Requirements

• Excellent communications and interpersonal skills
• Excellent people and networking skills
• Ability to be flexible and handle change well
• Knowledge of F&B
• Experience in the Hospitality Industry
• Confidence to build and maintain solid relationships
• Ability to perform under minimal supervision and work extended/irregular hours including nights and weekends as necessary to ensure that deadlines are met
• Proficiency in Excel, Microsoft Office, Power Point, knowledge of Splash, Simple View, Basecamp & Slack

Responsibilities

• Source, evaluate, and secure venues for events and trade shows.
• Manage onsite registration operations, including staff scheduling and attendee flow.
• Confirm and manage all food & beverage menus and requirements.
• Oversee A/V needs and coordinate logistics with venues and external partners.
• Serve as the primary onsite point of contact, providing leadership and direction to staff.
• Lead planning for smaller trade shows (e.g., MeetNY, Connect Marketplace), serving as the primary coordinator.
• Take the lead on Sales Mission planning, including logistics, partner coordination, and event flow.
• Align with internal departments to support and elevate their large-scale events, ensuring consistent processes and high-quality execution.
• Partner with the Events Department Coordinator on invitation content, timelines, guest lists, and communication strategies for broader company events.
• Develop, manage, and reconcile event budgets, ensuring cost efficiency and financial accountability.
• Track expenses, vendor invoices, and deliverables to support transparent and accurate reporting.
• Manage all aspects of the RSVP system as an overarching initiative, ensuring the correct system is used, troubleshooting and resolving issues.

Benefits

• Hybrid Schedule: 3 days in-office (Tues/Wed required + 1 flex day); Fridays remote.
• Generous Time Off: PTO days and sick time.
• Holidays: up to 12 paid company holidays, plus extended Winter Break.
• Floating Holiday: 1 per year, front-loaded.
• Healthcare: Premium medical, dental, and vision plans, plus HRA and DCA.
• Retirement & Development: Retirement savings plan and professional development opportunities.
• Perks: Quarterly cell phone credit to subsidize your plan and monthly transit/commuter allowance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 51-100 employees