Manager, Trade Program Tech & Infrastructure

Philip Morris International•Tampa, FL

About The Position

Be a part of a revolutionary change! At Philip Morris International (PMI), we’ve chosen to do something incredible. We’re totally transforming our business and building our future on one clear purpose – to deliver a smoke-free future. With huge change, comes huge opportunity. So, if you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions. Our success depends on people who are committed to our purpose and have an appetite for progress. This position sits with our Swedish Match affiliate. The Manager, Trade Program Tech & Infrastructure will lead the strategy, governance, and execution of Trade Promotion Management processes within Salesforce Consumer Goods Cloud. This role ensures trade programs are structured, compliant, and optimized to deliver measurable business impact. The position requires strong technical program management expertise combined with deep knowledge of trade promotion workflows and Salesforce platform capabilities. Your ‘day to day’: Own the end-to-end lifecycle of trade programs: setup, approval, execution, and closure. Define and enforce TPM governance standards. Drive continuous improvement initiatives. Maintain documentation of TPM processes and workflows. Update documentation regularly. Maintain and enhance TPM templates, master data, and workflows. Partner with IT and Data Engineering. Lead system optimization projects. Align TPM strategies with business objectives. Serve as primary liaison between commercial and technical stakeholders. Monitor program performance metrics. Develop dashboards and reporting tools. Manage and mentor TPM team members. Provide training and enablement resources.

Requirements

Bachelor’s degree in Business, Marketing, Computer Science, or related field preferred.
5+ years in Trade Promotion Management, Sales Ops, or Technical Program Management required; 3+ years with Salesforce required.
Strong analytical and problem-solving skills; proficiency in Excel and SOQL.
Excellent communication and stakeholder management abilities.
Proven track record of leading cross-functional programs and driving system enhancements.
Legally authorized to work in the U.S.

Responsibilities

Own the end-to-end lifecycle of trade programs: setup, approval, execution, and closure.
Define and enforce TPM governance standards.
Drive continuous improvement initiatives.
Maintain documentation of TPM processes and workflows.
Update documentation regularly.
Maintain and enhance TPM templates, master data, and workflows.
Partner with IT and Data Engineering.
Lead system optimization projects.
Align TPM strategies with business objectives.
Serve as primary liaison between commercial and technical stakeholders.
Monitor program performance metrics.
Develop dashboards and reporting tools.
Manage and mentor TPM team members.
Provide training and enablement resources.