Manager, Total Rewards Operations

The Church of Jesus Christ of Latter-day Saints•Salt Lake, UT

11d

About The Position

The purpose of this role is to act as a leader with full people management responsibilities over an HR team assigned to support global Total Rewards operations. This includes Total Rewards data management, expatriate support, relocations, well-being, and health services for the organization, such as supporting the on-site Health Unit and management of the on-site Wellness Center. Employees at this level work with a high degree of latitude, having expert knowledge, and handle the most complex issues and problems. This role reports to the Director, Global Total Rewards with frequent partnership with Human Resource department and area leaders and teams, COEs, external vendors, and executive leadership councils.

Requirements

Bachelor’s degree in a related field
8 years Total Rewards experience, including overseeing processes and operations
3 years of management experience, directly managing employees
Familiarity with best practices of health services, well-being, and HR
Experience developing and facilitating training programs for a global audience
Key skills and core competencies include the ability to:
Lead an HR Team
Build relationships
Consult with business leaders - including executives
Deliver excellent customer service
Coach and develop employees
Lead and implement organizational change
Communicate effectively in writing and verbally through influence and compromise
Analyze data
To successfully perform the essential functions of the job there may be physical requirements which need to be met such as sitting for extended periods of time and using computer monitors/equipment.

Nice To Haves

Master’s degree in a related field
Deep health services and HR operational knowledge
Experience managing a Fitness center

Responsibilities

Provide leadership and development for team members.
Provide consultative leadership support
Lead and contribute to HR and enterprise-level projects related to Total Rewards
Respond to inquiries and provide regular updates to the Presiding Bishopric and Budget office
Develop enterprise Total Rewards strategies, policies, and guidelines in partnership with the global total rewards director and other Total Rewards managers
Develop change management and communication plans for major changes within the scope of the team’s responsibilities
Develop and administer the annual Total Rewards stakeholder survey
Develop global health services strategy, principles, and guidelines
Lead business requirements/technology rollouts
Prepare and present Total Rewards executive presentations (PBO, HRC, CBC, etc.)
Ensure that pre-travel care for General Authorities and employees (vaccinations, etc.) are delivered by Health Unit in an effective and efficient way
Lead enterprise physical and mental well-being strategics and execution, both in the US and in international Areas, partnering with the Talent Management group.
Provide heath consultations, education, workshops, and consulting - one on one and groups
Develop and manage musculoskeletal stretch & flex programs for the US workforce
Maintain and update InfoGuide and benefits inventory
Manage and coordinate mobility/expat strategies, policies, guidelines, and processes
Resolve escalated issues related to expatriate, relocation, and duty of care
Recommend mobility/expatriate benefits to senior leadership councils
Monitor mobility/expatriate monthly budget and conduct monthly process/status reviews
Track industry best practices and update internal policies as needed
Deliver mobility/expatriate education and training
Provide regular mobility/expatriate updates to the PBO and other key stakeholders
Lead mobility/expatriate exception request decisions
Conduct expatriate vetting and estimates
Administer expatriate medical (enrollment, renewals, invoicing)
Manage mobility vendor relationships and service delivery
Coordinate mobility/expatriate legal, financial, and tax compliance with payroll and finance, including tax preparation services, tax equalization, and tax settlements