Manager, Technical Trainer

Minaris•Allendale, NJ

2d•Onsite

About The Position

The Manager, Technical Training is responsible for leading the design and delivery of the technical and on-the-job training program for both the effective induction of new hires, as well as, the ongoing improvement and proficiency of existing employees. This role ensures personnel are fully trained and qualified to perform manufacturing, laboratory, and quality operations in compliance with regulatory requirements and company standards. Develops training strategies that identify curriculum, training format, and evaluate training effectiveness.

Requirements

Highly organized and capable of successfully managing multiple priorities using effective time management techniques
Advanced experience with instructional methods, team coaching and skills development.
Written and oral communication skills in English; facilitate effective presentations
Foster company values: accountable, collaborative, adaptable, and can-do spirit.
Stays current on training methodologies, strategies, and adult learning principles.
Clearly assigns responsibility for tasks and decisions; sets clear objectives and measures; monitors process, progress, and results; designs feedback loops into work.
Provides challenging and stretching tasks and assignments, holds frequent performance and development discussions and oversees action plans for each direct report.
Provides current, direct, complete, and “actionable” positive and corrective feedback to others.
Technical Capacity, Problem Solving, Analysis, Leadership, Business Acumen, etc.
Bachelor’s degree (i.e. Life Sciences or Learning and Development preferred).
5-10 years of experience in cGMP environment or similar experience
3-5 years of direct supervisory/management experience is required
Knowledge of cGMP, GDP, GLP

Nice To Haves

5+ years of experience in a training role preferred (particularly On-The-Job Training).
Strong knowledge and application of adult learning theory and instructional design principles with a strong focus on eLearning/virtual design/graphic design and training methodologies, utilizing the latest interactive learning technologies.
Strong working knowledge of various authoring and eLearning development tools, i.e., Articulate Storyline, Adobe Captivate, Adobe Connect, PhotoShop, Lectora, Camtasia, Adobe Illustrator, Adobe After Effects, and/or Adobe Premiere.
Excellent communication skills, ability to work in a diverse, multi-cultural environment, detail oriented, willingness to “roll up sleeves” and do the work required for success.

Responsibilities

Determines training objectives by conducting analysis of overall needs and specific skills or knowledge gaps.
Leads and motivates a team of Technical Trainers to ensure their performance is maximized.
Develops educational curricula and material and while increasing trainees’ engagement with learning sessions.
Effectively organizes and manages multiple training initiatives simultaneously.
Partners with the GxP Training department and department management to identify technical training needs and design, implement and deploy an effective, standardized, and comprehensive training program while identifying improvements to the existing training curriculum.
Fosters a culture of continuous improvement and operational excellence.
Provide guidance/support and troubleshoot issues in creative ways to help trainees feel motivated and supported.
Develops individualized and group training programs that address specific business needs.
Establishes and/or revises technical educational training materials including but not limited to videos, guides, SOPs, Work Instructions, and Learning Manuals.
Develops and maintains a training schedule, coordinate staffing and scheduling of all training activities.
Delivers training sessions and ensure training documentation is maintained.
Ensure training schedules meet company production and quality targets.
Creates processes that enable timely and actionable performance feedback of trainees.
Will act as Training SME for client and regulatory audits.
Establishes key performance indicators to measure training effectiveness.
Evaluate organizational performance to ensure that training is meeting business needs and improving performance.
Facilitates timely resolution and closeout of quality records specific to Technical Training.
Responsible for KPI’s related to training effectiveness.
Holds regular 1:1 meetings as well as team meetings to emphasize corporate culture, maintain morale, and provide a forum for staff development and discussion.