Manager, System Engineering Specialist

Motorola Solutions

About The Position

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future. At Motorola Solutions, we create technologies our customers refer to as their lifeline. Our technology platforms in communications, software, video and services help our customers work safely and more efficiently. Whether it's helping firefighters see through smoke, enabling police officers to see around street corners, or reliably keeping the lights on in homes and businesses around the world, our work supports those who put their lives on the line to keep us safe. Bring your passion, potential and talents to Motorola Solutions, and help us usher in a new era in public safety and security. The Command Center Software (CCSW) organization specializes in performing software and hardware delivery. The Command Center Software (CCSW) Platform Migration organization focus is on minimizing the customer's downtime during software upgrades in order to optimize their maintenance experience during the moments that matter. The Manager, System Engineering Specialist reports to the Platform Migration Director and is responsible for all Solutions delivery activities. The Manager leads the team by providing guidance, mentoring, training and supporting team members. The Manager should have a strong technical background and experience leading technology delivery and/or support teams. The manager should be a stellar communicator who is able to speak with ease to both technical resources and customers using appropriate, understandable terms. The Manager sets goals, completes performance reviews, schedules resources, monitors day-to-day team member activities, plans training and development activity for team members, and performs typical management activities. The manager is responsible for implementing strategic initiatives and should have a passion for continuous improvement and operational efficiency. The Manager has further responsibility of working directly with the ESI Lab leadership to ensure upgrade migration paths are thoroughly tested with procedures for deployment tested. In addition they will be responsible for collaborating with team members ensuring all product lifecycle is communicated in a timely manner for efficient delivery while working with the CCSW Contracts team to understand Motorola Solutions contractual responsibilities.

Requirements

Experience in the design and implementation of complex systems, including integration with 3rd party products and services.
Deep knowledge of Public Safety operating environments.
Familiarity with Next Generation Public Safety trends and standards.
Working knowledge and understanding of: Server Virtualization, specifically with VMWare and OpenShift.
Database Servers, specifically with Microsoft SQL Server.
Networking (TCP/IP Protocols).
Must have previous experience managing a team of professionals.
Experience leading highly complex projects.
Experience leading and directing the work activities of teams across organizational/functional boundaries.
Ability to apply critical thinking skills to make decisions, troubleshoot issues, identify mitigation strategies and exercise good judgment in selection of methods and techniques for obtaining solutions.
Ability to work collaboratively with regional and territorial management, and senior leadership.
Ability to effectively communicate with relevant peer and senior stakeholders.
Excellent presentation skills are required.
Bachelor’s degree in Information Technology, Engineering or related field.
10+ years experience in technology project deployment and integration and/or operations and administration.
Must be able to obtain background clearance as required by government customer.
Legal authorization to work in the U.S. indefinitely is required.
Employer work permit sponsorship is not available for this position.

Responsibilities

Sets goals, completes performance reviews, schedules resources, and monitors day-to-day team member activities.
Plans training and development activity for team members and performs typical management activities.
Implements strategic initiatives with a focus on continuous improvement and operational efficiency.
Works directly with the ESI Lab leadership to ensure upgrade migration paths are thoroughly tested with procedures for deployment tested.
Collaborates with team members ensuring all product lifecycle is communicated in a timely manner for efficient delivery.
Works with the CCSW Contracts team to understand Motorola Solutions contractual responsibilities.
Provides guidance, mentoring, training and support to team members.