Manager, Supplier Management

Capital One•McLean, VA

About The Position

At Capital One, the Enterprise Service Management (ESM) teams are seeking a Manager, Supplier Management. In ESM, associates are empowered to deliver their best by cultivating a culture of inclusion and belonging, valuing varying perspectives and opinions. The team embraces differences and encourages members to leverage their talents and skills to deliver superior experiences for both internal and external clients. As a Manager, Supplier Management, you will be responsible for the holistic relationship between Capital One and key third parties, ensuring a well-managed and adaptable supply chain. You will collaborate closely with internal team members to establish and maintain relationships with internal business customers and assigned suppliers. The role requires knowledge of market trends and industry standards related to the supplier portfolio. This position is crucial for delivering key cost, risk, and performance management efforts for third-party relationships, and for identifying strategic opportunities for growth and/or greater return on investment. The ideal candidate enjoys connecting with others, collaborating on cross-functional teams, and negotiating deals.

Requirements

High School Diploma, GED or Equivalent Certification
At least 4 years of experience in Relationship Management, Supplier Management, Project Management, or Process Management, or a combination

Nice To Haves

Bachelor's degree or military experience
At least 5 years of experience in Procurement, Sourcing, Operations Management, Risk Management, Project Management, Process Management

Responsibilities

Provide strategic and innovative solutions to support internal customers.
Identify value-generating opportunities (e.g. savings, efficiencies, or revenue growth).
Develop deal strategies and socialize with key stakeholders to partner and align on needs to negotiate for a broad range of products and services for Capital One.
Develop strong internal relationships with key stakeholders and serve as a primary point of contact for third parties.
Manage an effective governance between Capital One and assigned third parties, which includes an ability to understand and act upon service levels.
Build relationships and work cross-functionally across multiple business units and stakeholders to ensure third party relationships are compliant with all relevant Capital One policies and procedures.
Monitor and ensure the health of successful delivery against third party contractual obligations.
Accountable for policy requirements for all managed third-party relationships.
Plan and lead periodic reviews and assessments of supplier relationships.
Responsible for identifying, evaluating, and engaging suppliers to acquire goods or services, including conducting market research, negotiations, supplier management, cost analyses, and aligning procurement strategies with organizational goals.