Manager, Student Services

The University of Utah • Salt Lake, UT

16d

About The Position

The U Career Success seeks qualified applicants for a Career Coach working with University of Utah Students. A Career Coach educates, guides, and prepares students for the transition from an academic environment to employment by proactively managing a portfolio of students (about 400) and coordinating activities between students, employers, and U of U departments. A coach also designs and conducts workshops on career and professional development topics. The ideal candidate is passionate about student success, comfortable with change and innovation, collaborative and supportive, has a strong customer service orientation, a desire to succeed in placement metrics, and a high level of professionalism. Coaches must solve complex problems that relate to coaching individual students who come from a wide variety of backgrounds. These individuals are making life-changing choices. Each coach must know employment laws and ethical standards for hiring and recruiting. Our office follows the standards of the National Association of Colleges and Employers. Why should you work on our team? The chance to impact the lives of hundreds of students each year. A supportive and collaborative office culture. Our office norms are based on positive team culture, pro-active student outreach, empowered outcomes, growth mindsets and intentional communication. 14.2% employer retirement contribution in addition to employee contributions (automatic and immediately vested) Paid parental leave (in addition to FMLA ) 11 paid holidays per year plus vacation accruals each month Excellent health insurance options that are both affordable and allow access to care through the University of Utah health system Tuition reduction for employees and family members Options for short-term and long-term disability insurance, life insurance, and HSA / FSA savings plans are available Free public transportation pass (see here for more information)

Requirements

• Bachelor’s degree in a related area or equivalency (one year of education can be substituted for two years of related work experience).
• Four to six years of progressively more responsible management experience.
• Background knowledge of hiring department’s area of specialization in order to analyze, plan and draw conclusions for recommendations to superiors.
• Demonstrated leadership skills in planning and directing employees and processes in order to effectively monitor and develop subordinates and to ensure the smooth operation of department.
• Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

Nice To Haves

• Master’s degree in a related area may be preferred.

Responsibilities

• Proactively manage, outreach, follow up, and interact with a specialized caseload of students.
• Coach students in the discovery and decision-making process of selecting a career.
• Guides students through self-assessments, identifies available resources, and assists students with career research.
• Assists students with preparing resumes, practicing for interviews, and searching for jobs.
• Develops and presents multiple training workshops to prepare students on employment and job search aspects.
• Utilizes department platforms such as Excel, Qualtrics, Acuity, and in Working with students and colleagues.
• Maintains accurate data and produces statistical reports on job placement, salaries, recruitment activities, and other information with strong detail and organizational skills.
• Team player that facilitates cooperative and collaborative community and institutional relationships.
• Relies on limited experience and judgment to plan and accomplish goals.
• Applicants must demonstrate the ability to perform the essential functions of the job as outlined in the position description.
• Other duties as assigned.
• Disclaimer: This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to the job.

Benefits

• 14.2% employer retirement contribution in addition to employee contributions (automatic and immediately vested)
• Paid parental leave (in addition to FMLA )
• 11 paid holidays per year plus vacation accruals each month
• Excellent health insurance options that are both affordable and allow access to care through the University of Utah health system
• Tuition reduction for employees and family members
• Options for short-term and long-term disability insurance, life insurance, and HSA / FSA savings plans are available
• Free public transportation pass (see here for more information)

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees