Manager, Strategic Consulting

Kobie Marketing • St. Petersburg, FL

54d • Remote

About The Position

Join a National Top Workplace Named a Top Workplace in the USA and Top Remote Workplace, Kobie is where the best minds in loyalty come together, driven by passion and innovation. We’re always looking for talented individuals who are ready to join a collaborative, growth-focused culture. As a partner to some of the world’s most recognized brands, we are leaders in loyalty, helping brands build lasting emotional connections with their consumers. Join Us from Anywhere While our headquarters are nestled in sunny St. Petersburg, Florida, Kobie embraces a flexible work environment, offering teammates the freedom to work remotely. We understand the importance of work-life balance and support our team with: · Flexible Time Off to recharge when needed · Nine Company-Wide Holidays · A diverse suite of benefits prioritizing your growth, development, and personal well-being Discover more about our perks and benefits here. Kobie is a values-led organization where we believe that everyone is a leader, regardless of their position or role.

Requirements

• Loyalty Program Experience — 3–5 years of experience in loyalty, CRM, customer engagement, or marketing strategy (agency or client-side).
• Cross-Industry Perspective — Exposure to multiple verticals (e.g., retail, travel, financial services, entertainment, telecom).
• Loyalty Marketer Mindset — Understanding of loyalty fundamentals including earn/burn mechanics, personalization, lifecycle marketing, and customer experience.
• Strategic & Consultative Thinking — Ability to connect insights to practical recommendations and collaborate effectively with client-facing teams.
• Analytical & Storytelling Skills — Comfortable working with data, identifying patterns, and communicating findings clearly.
• Results-Oriented — Manages priorities and resources to deliver accurate, high-quality work on time.
• Grit — Approaches challenges with persistence and flexibility, seeking input when needed and learning from experience.
• Influence — Communicates insights clearly and works collaboratively to advance team and client goals.
• Curiosity — Eager to learn, open to feedback, and committed to continuous growth.
• Savvy — Uses judgment and problem-solving skills to bring clarity to ambiguity.
• Inclusion — Values collaboration, diverse perspectives, and shared success.
• Education — Bachelor’s degree required.

Nice To Haves

• Experience supporting multi-brand or global loyalty initiatives a plus.

Responsibilities

• Support Loyalty Program Design & Optimization — Contribute to the design and enhancement of loyalty, retention, or engagement programs that align with client goals.
• Develop Strategic Recommendations — Collaborate with cross-functional Kobie teams to build client roadmaps and deliver actionable recommendations that address business objectives and customer needs.
• Turn Data into Insight — Analyze research, performance data, and benchmarks to create clear, data-driven summaries and insights that guide CX, communications, and technology work.
• Tell Clear, Compelling Stories — Create and polish client deliverables that communicate insights and recommendations with clarity and confidence.
• Contribute to Thought Leadership — Research loyalty trends and best practices to support internal frameworks and client-facing POVs.
• Manage Day-to-Day Delivery — Coordinate tasks, timelines, and deliverables within assigned workstreams to ensure quality and consistency

Benefits

• Flexible Time Off to recharge when needed
• Nine Company-Wide Holidays
• A diverse suite of benefits prioritizing your growth, development, and personal well-being

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 251-500 employees