Manager, Strategic Business Learning Consultant, Learning and Development, Commercial Bank

Capital One • McLean, VA

15d

About The Position

Manager, Strategic Business Learning Consultant, Learning and Development, Commercial Bank Capital One’s Commercial Learning & Development team is seeking a Strategic Learning Consultant to support the Commercial Bank. This individual will be part of a team responsible for consulting with HRBPs and executives in our lines of business and collaborating with colleagues to design, develop and implement impactful learning experiences and solutions that will fuel our growth as a company and help our associates develop cutting-edge skills. As the L&D Manager, you will serve as a visionary and support the learning strategy with crafting new experiences, tracking projects and managing multiple initiatives in order to effectively connect, create value and build skills capabilities across Capital One. In your role as a consultant you will engage with our stakeholders to determine learning needs and solutions. The ideal candidate would be a strategic thinker, problem solver, experienced facilitator and a relationship builder who is adept at innovating and staying agile in approach while managing risk and exercising good judgment. Additionally, the candidate should have excellent project and program management skills and is able to navigate autonomously in an ambiguous, fast-paced and matrixed environment. The individual will have the opportunity to coach, mentor and manage junior associates on the team.

Requirements

• Bachelor's Degree
• At least 3 years of experience in client facing consulting
• At least 2 years of experience in project management
• Technical Versatility: Ability to pivot seamlessly between high-innovation AI projects and the stable, structured requirements of traditional banking environments.
• Experience facilitating across a variety of modalities including in person and virtual programs

Nice To Haves

• At least 3 years of experience working in Financial Services and/or specifically, in Commercial Banking or Investment Banking
• At least 3 years of people leadership/management experience
• Familiarity with change management
• At least 5 years of experience in learning and development
• At least 3 years of experience in learning strategy creation

Responsibilities

• Serve as a learning partner to key Commercial client groups, including Capital Markets, Commercial Real Estate, Corporate Banking, and Commercial Underwriting & Portfolio Management
• Lead the design and execution of learning solutions aligned to Commercial business strategies, with a focus on building specialized capabilities and accelerating associate development
• Project manage multiple initiatives across the Commercial Bank, ensuring deliverables, timelines, and budgets are met while identifying and mitigating risks
• Partner with HRBPs, business leaders, and learning colleagues to diagnose needs, identify skill gaps, and recommend impactful learning solutions
• Use influence and strong communication to shape and socialize a Commercial L&D strategy where learning drives business outcomes and builds future-ready talent
• Leverage enterprise learning tools, platforms, and partnerships to streamline efforts and scale Commercial-specific initiatives efficiently
• Stay informed on trends in banking, leadership development, and capability building—infusing insights into learning design and stakeholder recommendations
• Apply instructional design and adult learning principles to develop innovative, blended learning experiences across formats (digital, experiential, mobile, virtual, etc.)
• Facilitate engaging in-person and virtual sessions for learners across all levels within Commercial
• Coach and support junior learning professionals to grow their consulting and learning design capabilities

Benefits

• Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.
• Learn more at the Capital One Careers website .
• Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
• This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager