Manager, Strategic Account Development - Platform

DoorDash USA•San Francisco, NY

1d•Remote

About The Position

About the Team The Platform Account Development team drives adoption and growth of DoorDash Platform solutions across hundreds of thousands of SMB restaurant partners in the U.S. (SMB defined as ≤150 locations). This team works closely with Account Management to understand each restaurant’s first-party growth goals — including online ordering and owned channel expansion — and delivers tailored solutions that unlock long-term value. About the Role As Manager, Strategic Account Development, you will lead a team of frontline sales representatives responsible for achieving SMB Platform volume goals. You will play a critical role in driving sales performance by hiring, developing, and coaching top talent while fostering an inclusive, high-energy, and performance-oriented culture. You will report to the Senior Manager, Strategic Account Development, and lead a distributed team across the U.S. This is a remote role and must be based within the United States. You’re excited about this opportunity because you will… Source, interview, and hire high-caliber sales talent Develop structured onboarding and ongoing development programs Lead pipeline strategy, forecasting, and deal reviews Coach reps through 1:1 sessions focused on performance, skill development, and deal execution Translate ambitious goals into clear action plans and measurable outcomes Scale best practices and build a high-performance culture across the team Stay close to the customer by engaging directly with merchants Leverage insights from frontline conversations to improve processes, messaging, and programs Partner cross-functionally to remove friction and enhance both merchant and employee experiences

Requirements

3+ years of experience in sales leadership roles, in addition to 5+ years of experience as an individual contributor in sales
Demonstrated success building and executing pipeline strategies
Strong coaching capabilities with a track record of developing frontline sellers
Customer-obsessed mindset with comfort engaging directly with prospects
Passionate about developing talent and building scalable team programs
Skilled at motivating teams in a fast-paced, results-driven environment
Balances ambitious thinking with analytical rigor
Seeks win-win outcomes for customers, team members, and DoorDash
Brings a challenger mindset grounded in data and truth-seeking

Responsibilities

Source, interview, and hire high-caliber sales talent
Develop structured onboarding and ongoing development programs
Lead pipeline strategy, forecasting, and deal reviews
Coach reps through 1:1 sessions focused on performance, skill development, and deal execution
Translate ambitious goals into clear action plans and measurable outcomes
Scale best practices and build a high-performance culture across the team
Stay close to the customer by engaging directly with merchants
Leverage insights from frontline conversations to improve processes, messaging, and programs
Partner cross-functionally to remove friction and enhance both merchant and employee experiences

Benefits

401(k) plan with employer matching
16 weeks of paid parental leave
wellness benefits
commuter benefits match
paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act)
medical, dental, and vision benefits
11 paid holidays
disability and basic life insurance
family-forming assistance
a mental health program
flexible paid time off/vacation, plus 80 hours of paid sick time per year
vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week)