Manager, Strategic Account Development – Franchise
About The Position
We are looking for a Strategic Account Development Manager (Franchise) to lead and scale our Franchise-focused SAD team. As a manager, you will train and empower a team of aSADEs, SADEs, and Sr. SADEs while owning regional performance for Ads & Promos across franchise merchants. This role mirrors the core SAD Manager scope, with additional ownership of franchise-specific go-to-market strategy, including navigating complex decision-maker structures (corporate + franchisees), leading opt-in/opt-out sales motions, and partnering closely with AM, OAM, Product, and S&O teams to improve franchise execution at scale. You will report into a Senior Manager within Marketplace Sales. This role is flexible in terms of remote and in-office work and requires travel for in-person rep coaching, franchise merchant meetings, and team collaboration.
Requirements
- You have led teams of 5+ reps and can demonstrate strong coaching and performance lift
- You consistently operate at or above goal and model strong execution and accountability
- You are comfortable leading through ambiguity and longer sales cycles
- You have strong analytical, reporting, and problem-solving skills
- You bring a builder’s mindset and proactively improve processes, tooling, and GTM motions
Responsibilities
- Grow and lead the team — hire, onboard, and coach franchise-focused aSADEs, SADEs, and Sr. SADEs
- Coach complex sales motions — support reps on multi-stakeholder franchise deals involving corporate HQ, franchise councils, and independent owners
- Drive franchise GTM execution — own Ads & Promos adoption, optimization, and retention for Independent and Mixed-ownership franchise brands
- Partner cross-functionally — work closely with AM/OAM leadership, Product, Sales Strategy & Ops, Analytics, and Enablement to improve franchise outcomes
- Standardize and scale — help build repeatable franchise playbooks, ROI storytelling, and opt-in workflows
- Report and influence — deliver clear performance readouts, surface risks and learnings, and help shape franchise GTM strategy
- Develop reps in the field — travel quarterly to coach reps in-region, attend merchant meetings, and support high-impact pitches
Benefits
- a 401(k) plan with employer matching
- 16 weeks of paid parental leave
- wellness benefits
- commuter benefits match
- paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act)
- medical, dental, and vision benefits
- 11 paid holidays
- disability and basic life insurance
- family-forming assistance
- a mental health program
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
