Manager, State Partnerships & Strategy

USTA SouthernPeachtree Corners, GA
1dHybrid

About The Position

The Manager, State Partnerships & Strategy, will provide dedicated consulting support to assigned state organizations and their staff to help develop and achieve state-specific goals and objectives. The position will act as a positive and proactive liaison between state organizations and the section, facilitating strong collaboration, efficient communication, and measurable results. This position will report to the Director, State Partnerships & Strategy (“DSPS”). This position will close on January 20, 2026 unless further extended by the USTA Southern Executive Director.

Requirements

  • Bachelor’s Degree (required)
  • Minimum 5 years of professional experience, preferably in management consulting and/or with direct responsibility for client/account management (required)
  • Computer proficiency in MS Outlook, Word, Excel, and Power Point (required)
  • Safe Play Certified, or ability to be certified within 30 days of employment (required)
  • High degree of professional credibility and personal charisma, with ability to command the respect of state staff and volunteer leadership.
  • Action-oriented and able to manage multiple priorities efficiently and effectively.
  • Strong qualitative and quantitative analysis, with ability to keenly identify and diplomatically articulate both challenges and opportunities.
  • Demonstrated experience in training, customer service management and innovation.
  • Exemplary verbal, written, and presentation communication skills.

Nice To Haves

  • Proficiency in Microsoft Suite & G-Suite (Gmail, Calendar, Drive, Docs, Sheets, Forms), and virtual meeting platforms such as Zoom & Google Meet (preferred)

Responsibilities

  • Build a culture of collaboration between state and section staff, leveraging a deep understanding and appreciation of the dynamics of a decentralized field organization. Provide continuous support in achieving key objectives and enhancing tennis operations at the State level.
  • Travel regularly to state associations to build core relationships, visit tennis facilities, and attend local programming and events.
  • Proactively identify and share best practices across the section, but also from other relevant sporting teams/leagues, NGBs, industries and non-profits, as appropriate.
  • Create and routinely update detailed case studies around Section best practices, including key success metrics and supporting documentation.
  • Assist in identifying key business tactics, defining relevant KPIs, and building financial models in support of Section and state strategic planning.
  • Support States with the planning, execution, and evaluation of key initiatives and events, ensuring that organizational needs are met effectively.
  • Research, develop and present insightful content at relevant meetings and workshops.
  • Perform other duties as assigned by the DSPS or Executive Director.
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