Strategy & Operations Associate, Partnerships

Verse Medical•New York City, NY

2d•$84,000 - $135,000•Hybrid

About The Position

This is an opportunity to join a lean, innovative team with a history of moving quickly and delivering excellence. As a Partnerships Strategy & Ops Associate , you’ll be shaping the future of at-home care. You’ll be a key part of the team, managing relationships with our business partners, maximizing their output and developing smarter and more scalable ways of working together.

Requirements

1-3 years in a fast-paced customer-facing role that blends relationship management and analytical problem-solving.
Excellent interpersonal & communication skills, both written and verbal.
Highly organized and detail-oriented, a resourceful problem solver, and can manage multiple work streams, accounts, and competing priorities.
Comfort working in a phone-driven environment and engaging directly with external stakeholders.
Ability to interpret data, spot trends, and form actionable insights about partner performance.
Skilled at combining quantitative analysis with qualitative feedback to navigate ambiguity and drive solutions.

Responsibilities

Own a portfolio of Verse Partners , managing onboarding, performance, expansion, and issue resolution.
Drive accountability across external teams to ensure partners meet key operational standards and metrics, even though they don’t report to you directly.
Build and maintain strong, long-term partner relationships , ensuring alignment and mutual success.
Drive increased output from our partners by investigating and resolving systemic issues with either our partners’ or Verse’s processes.
Improve our team’s efficiency by identifying resolving systemic bottlenecks in our processes.
Work cross-functionally with Sales, Operations, Customer Success, Engineering and Product teams to resolve issues and roll out long-term process and product improvements.

Benefits

Meaningful Compensation: $84,000-$135,000 base salary
Comprehensive Health & Wellness: We cover 100% of your health insurance premium and provide access to high-quality dental and vision insurance plans for you and your dependents.
Plan for the Future: We offer a 401(k) plan to help you save for your future. At this time, the company does not offer a 401(k) match.
Career Growth: You'll have opportunities for rapid career advancement in a company that's at a major inflection point. We want you to grow with us.

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