Manager/Sr. Manager, Global Enablement, AFD360

Salesforce•San Francisco, CA

13d

About The Position

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. We are looking for a high-energy, results-driven enablement leader to shape the future of Salesforce’s two fastest-growing and most transformative product lines: Agentforce and Data360 . In this highly visible, impact-oriented role, you will be the strategic architect behind the readiness of our Global Specialist organization—comprising of Sales Specialists, Technical Architects, and Consumption Leads. You will serve as a trusted advisor to the EVP of Agentforce & Data 360 and senior Sales leadership, owning the design and execution of an end-to-end enablement strategy that delivers revenue growth. You will own the full seller lifecycle—from "Day 1" onboarding to continuous "everboarding." Combining expertise in adult learning and field enablement with a passion for AI and Data, you will bridge the gap between technical complexity and business value, driving the shift to a consumption-based sales model and building the engine that powers the "Agentic Era." This is a builder role. The person stepping into it will design programs, launch them globally, and continuously evolve them based on field performance.

Requirements

Experience: 5-7+ years in Sales Enablement, Solution Engineering, or Sales Leadership, with a proven track record of managing end-to-end programs from design to impact analysis.
Strategic Agility: A builder at heart who thrives in ambiguity, capable of "building the plane while flying it" to successfully launch new products in a fast-paced environment.
Subject Matter Fluency: Deep understanding of the Data & AI landscape (CDPs, LLMs, Agents) with the ability to credibly articulate how D360 powers Agentforce.
Consumption Model Expertise: Strong grasp of consumption/usage-based business models and the specific sales behaviors required to drive them.
Executive Influence: Exceptional storytelling and presentation skills (PowerPoint/Slides), with experience influencing VP/EVP stakeholders and driving alignment across a complex matrix.
Data-Driven: Hands-on proficiency with Salesforce reporting and analytics to diagnose performance gaps, measure ROI, and prioritize work that drives real business results.
Values & Mindset: A collaborative leader who embodies a growth mindset, integrity, and an insatiable curiosity for the future of Agentic AI.

Nice To Haves

Experience with Salesforce Agentforce, D360, Tableau, Mulesoft, or Platforms like Snowflake, Databricks, Microsoft Copilot
Background in Instructional Design or Curriculum Development for sellers and technical audiences
Experience leading large-scale global events or bootcamps

Responsibilities

Strategic Leadership & Trusted Advisory Define the Strategy: Build and execute the end-to-end enablement strategy for Agentforce and Data 360, setting the vision for upskilling the field on our latest innovations.
Executive Partnership: Act as a trusted advisor to Sales & Solutions Leadership, translating evolving business priorities into tangible, revenue-driving enablement programs.
Executive Communication & Influence: Demonstrate executive presence and exceptional influencing skills. You will compellingly present strategy, ROI, and readiness insights to audiences ranging from senior leadership to individual contributors, providing data-backed clarity on performance.
Curriculum Design & Technical Translation Translate Complexity to Value: Demystify technical complexity and product capabilities, translating them into repeatable, industry-specific use cases.
Consumption Sales Methodology: Develop frameworks for the Consumption Sales Process, teaching the field to sell and forecast usage-based models alongside traditional seat-based licensing.
Asset Collaboration: Partner with Product Marketing to shape sales plays, pitch decks, and battlecards, providing field input to ensure assets are battle-tested for C-level buyers.
Program Execution & Lifecycle Enablement Persona-Based Learning: Design and execute distinct learning paths for three key audiences: Sales Specialists: Deal strategy, commercial negotiation, and value selling. Technical Architects: Deep technical validation and solution design. Consumption Leads: Post-sale usage adoption and credit consumption.
Global Bootcamps: Lead the strategy and delivery of bi-annual Global Bootcamps to ensure specialized seller certification and readiness.
Full Lifecycle Ownership: Manage the full learning lifecycle, from "Day 1" onboarding to continuous "everboarding" for seasoned professionals.
Scale & Cross-Functional Orchestration Hub & Spoke Model: Build global scale by partnering with Operating Unit (OU) Enablement Partners, designing core content centrally while empowering regions to localize execution.
Cross-Functional Alignment: Partner closely with Sales Strategy, Sales Programs, PMM, Field Readiness, and Product to deliver a unified message to the field.
Data-Driven Impact & Culture Measure Business Results: Move beyond activity metrics to analyze enablement impact on key business drivers, including pipeline creation, sales velocity, ACV.
Champion High-Performance Culture: Foster a culture of trust, curiosity, and inclusivity, building a highly engaged, results-oriented team aligned with core values.