Manager, Solution Engineering - SMB
About The Position
Hi, We're AppFolio We're innovators, changemakers, and collaborators. We're more than just a software company - we're pioneers in cloud and AI who deliver magical experiences that make our customers' lives easier. We're revolutionizing how people do business in the real estate industry, and we want your ideas, enthusiasm, and passion to help us keep innovating. The Manager, Solution Engineering is responsible for leading a team of Solution Engineers to deliver growth across new acquisitions and existing customer expansion in the small business segment. This role ensures the team is consistently delivering high impact product demonstrations, strategic deal support, and measurable results in a high velocity environment.
Requirements
- 2+ years of leadership experience within B2B full cycle sales and/or Solution Engineering, with a proven ability to lead and develop a high performing team
- 4+ years experience providing product software demonstrations in B2B environment, showcasing strong technical storytelling
- Strong experience identifying metrics and KPIs correlated with SE productivity and coaching a consultative, solution based sales methodology
- Excellent presentation, communication, time management, and listening skills with proven ability to influence technical and executive audiences
- Thrives in a fast-paced, evolving environment with an ability to learn quickly and adapt
- Ability to diagnose prospect needs and build relationships through a consultative, solution oriented approach
- Has a continuous improvement mindset and is comfortable navigating change
- Proven track record of meeting or exceeding quota attainment
- Ability to travel ~1 week/month, as needed for team or customer engagement
Nice To Haves
- Experience with Salesforce, Gong or similar CRM tools preferred
Responsibilities
- Lead and develop a high-performing team of Solution Engineers, driving excellence in product demos, technical storytelling, and solution based selling strategies.
- Partner with Sales leadership to influence deal strategy, pipeline health and opportunity management.
- Serve as a bridge between Sales, Product, Marketing, and Enablement ensuring customer feedback, and competitive & product insights are shared effectively
- Drive consistency, best practices, and continuous improvement across all SE processes in partnership with the SE leadership team
- Partner cross-functionally to enhance the sales motion through streamlined enablement, content, and tools that accelerate deal velocity.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Industry
Publishing Industries
Education Level
No Education Listed
