Manager, Social Media

Amazon • Newark, NJ

9d

About The Position

We are seeking a dynamic Manager of Social Media to lead our brand's social media presence across North America. This role combines hands-on day-to-day channel management with cross-functional collaboration to develop innovative content, drive marketplace expansion, and support organizational priorities through compelling social storytelling. You will be a tactical executor who can balance operational excellence with strategic thinking.

Requirements

• 4+ years of professional non-internship marketing experience
• Experience managing or working within cross-functional marketing and creative teams
• 4+ years experience managing multiple social media platforms
• Experience implementing social platform specific best practices and algorithm dynamics
• Experience with social media analytics tools and platforms
• Experience creating performance reports and dashboards
• Experience managing external agencies and vendor relationships
• Experience developing compelling content concepts

Nice To Haves

• Experience in multi-territory campaign management
• Experience in ownership of projects and communicating timelines and executing independently
• Experience with data/analytics and using data to make decisions
• Experience in project management
• Experience in influencing senior leadership through data driven insights

Responsibilities

• Manage day to day operations across primary US social channels including X, Facebook, Instagram, and Threads
• Develop social content in partnership with agency partners that drives engagement and brand affinity
• Monitor channel performance and optimize posting strategies based on analytics and audience insights
• Track and report on key social media metrics and KPIs across all channels (reach, engagement, follower growth, conversions, etc.)
• Develop performance dashboards to monitor real-time channel health and campaign effectiveness
• Prepare regular reporting (weekly/monthly/quarterly) on social performance, trends, and insights for leadership
• Partner with internal teams (Brand and Content Marketing, Creative, Editorial, Media, Content, Product Marketing) to align social strategy with key product releases and business initiatives
• Collaborate on content briefs with cross-functional stakeholders to ensure social amplification of organizational priorities
• Work with Head of Organic Social on implementation of social channels across new marketplace platforms and geographic regions
• Identify opportunities to activate cultural moments and viral trends

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed