Manager, Service Supply Chain Operations Europe

Lucid Motors • Amsterdam, NH

5d

About The Position

Leading the future in luxury electric and mobility At Lucid, we set out to introduce the most captivating, luxury electric vehicles that elevate the human experience and transcend the perceived limitations of space, performance, and intelligence. Vehicles that are intuitive, liberating, and designed for the future of mobility. We plan to lead in this new era of luxury electric by returning to the fundamentals of great design – where every decision we make is in service of the individual and environment. Because when you are no longer bound by convention, you are free to define your own experience. Come work alongside some of the most accomplished minds in the industry. Beyond providing competitive salaries, we’re providing a community for innovators who want to make an immediate and significant impact. If you are driven to create a better, more sustainable future, then this is the right place for you. Lucid Motors is seeking a highly driven and experienced Manager, Service Supply Chain Operations Europe to lead and enhance our Aftersales product supply chain across Europe including service parts, accessories, tooling, and packaging. This role is responsible for planning, inventory management, logistics and distribution, ensuring high availability, efficiency, and operational excellence in a fast‑growing environment. The ideal candidate is operationally strong, strategic in mindset, and passionate about building robust, scalable processes in a fast-paced, high-growth environment.

Requirements

• Master’s in Supply Chain, Logistics, Engineering, or Business (preferred).
• 7+ years in supply chain/logistics/spare parts operations; automotive/aftersales experience required.
• Strong background in 3PL management, warehousing, planning, and SAP/WMS/tools.
• Excellent communication skills; strong analytical capability and high attention to detail.
• Ability to lead in fast‑paced environments, with strong ownership and a continuous‑improvement mindset.
• Valid driver’s license; willingness to travel.

Responsibilities

• Lead day‑to‑day Aftersales supply chain operations and manage operational team, covering demand/supply planning, logistics, warehousing, inventory control, and distribution.
• Drive performance across key KPIs (OTIF, fulfilment, MoS, claim rate, inventory accuracy, obsolescence rate) and ensure compliance with safety and regulatory standards.
• Manage 3PL partners and optimize warehouse, transportation, returns, and packaging operations.
• Own planning processes, including forecasting, replenishment, safety stocks, and inventory health analysis.
• Define and implement associated regional policies for inventory and planning.
• Ensure system integrity and data quality.
• Improve logistics flows, packaging sustainability, and cost efficiency; lead expansion into new markets and associated distribution strategy.
• Establish scalable processes, enhance ERP/WMS/planning tools, and lead continuous improvement initiatives.
• Manage and develop the regional supply chain operation team; act as the primary escalation point for parts availability.
• Partner with Service, Procurement, Engineering, Quality, Finance, and Global Supply Chain on operational and customer‑experience improvements.

Benefits

• Lucid offers a wide range of competitive benefits, including medical, dental, vision, life insurance, disability insurance, vacation, and 401k.
• The successful candidate may also be eligible to participate in Lucid’s equity program and/or a discretionary annual incentive program, subject to the rules governing such programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 1,001-5,000 employees