Manager, Sales Force Excellence
About The Position
Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments. Are you passionate about improving and expanding the possibilities of surgery? Ready to join a team that’s reimagining how we heal? Our Surgery team will give you the chance to deliver surgical technologies and solutions to surgeons and healthcare professionals around the world. Your contributions will help effectively treat some of the world’s most prevalent conditions such as obesity, cardiovascular disease and cancer. Patients are waiting. Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech We are searching for the best talent for a Senior Manager, Sales Operations to be based in Santa Clara, CA with consideration for Cincinnati, OH. Role will require position to be onsite 3 days per week with remote work 2 days per week. Purpose: The Manager, Sales Force Excellence Drives sales execution quality through CRM optimization, KPI tracking, and adoption of standardized sales processes and tools. Conducts root-cause analysis of performance bottlenecks and leads initiatives to strengthen sales capabilities and operational discipline. This role supports sales force excellence across the capital and clinical sales teams.
Requirements
- 4+ years in sales operations, or commercial analytics
- Minimum of a Bachelors degree
- Strong CRM/reporting expertise.
- Analytical and process‑driven, with strong stakeholder communication skills.
Responsibilities
- Own CRM, opportunity stage accuracy and performance dashboards.
- Partner with Sales leadership to drive salesforce excellence and productivity improvements.
- Manage KPI frameworks, business reviews, and operational routines.
- Provide insights that shape targeting, segmentation, and resource allocation.
Benefits
- Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).
- This position is eligible to participate in the Company’s long-term incentive program.
- Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:
- Vacation –120 hours per calendar year
- Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
- Holiday pay, including Floating Holidays –13 days per calendar year
- Work, Personal and Family Time - up to 40 hours per calendar year
- Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
- Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
- Caregiver Leave – 80 hours in a 52-week rolling period10 days
- Volunteer Leave – 32 hours per calendar year
- Military Spouse Time-Off – 80 hours per calendar year
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Number of Employees
5,001-10,000 employees
