Manager, Sales Enablement and Effectiveness

Resonate • Washington, DC

10h • Remote

About The Position

Resonate is a leading provider of high-quality, AI-powered consumer data, intelligence, and technology, empowering marketers to create a more personalized world that increases customer acquisition and lifetime value. Our SaaS platform, Ignite, and our Data-as-a-Service (DaaS) offerings provide unparalleled insights into consumer motivations, values, and behaviors, enabling our clients to connect with their target audiences in more meaningful and effective ways. We are a dynamic and fast-growing company seeking passionate and innovative individuals to join our team!
The Manager, Sales Enablement and Effectiveness is a hands-on individual contributor responsible for building, executing, and continuously improving the programs, processes, and tools that support the sales organization. This role is focused on making selling easier, more consistent, and more predictable while improving onboarding, training, and day-to-day sales execution.
Working closely with the Vice President of Sales Operations and Go to Market Strategy, this individual supports the execution of sales strategy by optimizing workflows, driving technology adoption, and delivering practical, real-world training. The role partners cross-functionally with Sales, Marketing, Product Marketing, Business Systems, and Finance to ensure the sales team has the structure, insights, and resources needed to perform at a high level.
This is a high-impact builder role designed for someone who thrives on solving problems, creating scalable solutions, and driving measurable improvements across a growing sales organization.

Requirements

• 4+ years of experience in sales enablement, sales operations, or a related go-to-market function
• Direct experience supporting B2B SaaS sales teams, preferably in a data or analytics environment
• Strong understanding of B2B SaaS sales processes, methodologies, and support requirements
• Proven ability to design and implement scalable processes that improve sales effectiveness and efficiency
• Demonstrated experience implementing AI tools in sales environments with measurable results
• Proficiency with modern AI tools (LLMs, sales intelligence platforms, etc.), including Claude (Projects, custom instructions, skill building, prompt engineering preferred)
• Hands-on experience with Salesforce, Gong, Outreach, Mindtickle, Clari, People.ai, and similar systems
• Bachelor’s degree required

Nice To Haves

• Experience leading technology implementation projects and system integrations preferred
• Master’s degree preferred

Responsibilities

• Identify friction points across the sales lifecycle and redesign or optimize processes from lead handoff through deal close and renewal
• Improve win rates, shorten sales cycles, and increase efficiency, consistency, and forecast accuracy
• Document, standardize, and maintain sales processes and best practices
• Support adoption across brand, agency, and political sales teams
• Design and execute a comprehensive sales onboarding program to accelerate time-to-productivity
• Create and deliver ongoing training focused on product knowledge, messaging, competitive positioning, and selling skills
• Partner with Product Marketing and Sales Leadership to ensure training reflects real-world selling scenarios
• Support the effectiveness of the sales technology stack, including Salesforce, Mindtickle, PeopleAI, and related platforms
• Identify gaps and implement enhancements across enablement, forecasting, and conversation intelligence tools
• Partner with Sales Operations and Business Systems to improve usability, drive adoption, and ensure tools increase productivity
• Support technology integrations and optimizations that contribute to revenue growth
• Support planning and execution of key sales programs and events, including Sales Kickoff and Quarterly Business Reviews
• Help lead strategic initiatives from concept through implementation, including defining objectives, success metrics, and follow-through plans
• Partner with Sales, Marketing, Product Marketing, Business Systems, and Finance to align enablement efforts with business priorities
• Gather field feedback and translate it into practical improvements across tools, processes, and training
• Leverage data and analytics to measure sales execution and team performance
• Track and analyze enablement metrics such as onboarding effectiveness, tool adoption, training completion, and process improvements
• Share insights with sales leadership to inform decisions and prioritize future initiatives

Benefits

• Besides the opportunity to work alongside smart, fun, and hard-working colleagues at Resonate, you'll also enjoy uncapped growth potential, the chance to have a meaningful impact on the company, and the opportunity to work on cutting-edge, AI-powered marketing data and identity solutions that are forever changing the industry.
• From a competitive 401(k) match to an Open PTO policy that encourages real time off, we’re committed to creating an environment where our team members can thrive both inside and outside of work.
• Our comprehensive benefits package is designed to meet the diverse needs of our employees and their families.
• A full list of benefits is shared with candidates following their initial conversation with our HR team, so you’ll have a clear understanding of the support and resources available to you as part of the Resonate team.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level