Manager, Sales Development

MNTN

17d•Remote

About The Position

At MNTN, we put our people first, full stop. This allows our company culture to be defined by our team members and their shared values, like trust, ambition, quality, radical honesty, and compassionate leadership. It’s why we all really love working for the Hardest Working Software in Television™ (and also why we were named one of Ad Age’s Best Places To Work in 2024.) We pride ourselves on bringing unrivaled performance and simplicity to Connected TV advertising. Our self-serve technology makes running TV ads as easy as search and social, helping brands drive measurable conversions, revenue, site visits, and more. It’s what led MNTN to being named one of Fast Company's Most Innovative Companies in 2023. You can learn more about us and everything we do by visiting https://mountain.com/. We’re committed to innovation that empowers, not replaces. At MNTN, AI is a tool for growth, enhancing efficiency while keeping a people-first approach. Our goal is to streamline workflows and drive new solutions—without compromising the human element that makes our company great. So if wanting to do more, own more, and make a bigger impact comes naturally to you, then you may be the person we're looking for to join us in our next stage of growth. We know that one of the keys to our growth relies on a high-performing SDR team. That’s why we’re seeking a Sales Development Manager to guide, coach, and mentor a diverse Sales Development team focused on nurturing potential customers. With Sales Development as the first line of communication with prospects, this leader will be an example of first-class customer service, an expert in all aspects of the sales process, and take on operational and administrative tasks to help the SDR team perform and exceed expectations. We are keen on someone who has a passion for “top of funnel” strategies and takes pride in driving qualified leads and pipeline to maximize the company’s growth. This manager will maximize the sales team’s potential by motivating and coaching the SDRs to hit sales goals, achieve career growth, and develop professionally. This is an opportunity to significantly impact the growth of our company and be responsible for executing key components of our revenue growth strategy.

Requirements

Previous SDR experience regularly exceeding quota at a SaaS company– growth company experience a plus
Proven track record establishing, achieving, or exceeding measurable goals
Demonstrated effective communication, business acumen, organizational, and time management skills
Robust reporting and analytics skills using Salesforce CRM, Atrium, Outreach, LinkedIn Sales Navigator, Nooks, Excel, and equivalent tools.
Created sales development processes including prospecting strategy, sales playbooks, and onboarding programs
Take a data-driven approach to uncover trends and opportunities for improvement
Foster a culture of high energy, ambition, and continuous improvement on the team
Experience managing a geographically dispersed SDR team

Responsibilities

Guide the SDR team to hit and exceed monthly quotas in addition to achieving various defined objectives
Engage team members to exceed objectives through coaching on prospecting and soft skills with the goal of identifying more opportunities
Define performance metrics by which SDRs will be measured (e.g. call/email activity, response rates, leads generated, lead quality, ultimate lead-to-close)
Ability to understand, synthesize, and pitch MNTN’s platform and products in addition to a true passion for the SaaS landscape
Establish and manage processes and reports for tracking call activity, email activity, service levels, communication quality, and other key metrics with senior sales management to optimize team performance
Actively use Salesforce CRM to lead the sales process, reporting, dashboards and set standards for performance metrics
Collaborate cross functionally with our Marketing, Business Development, and Product teams to identify the best sources of leads
Partner with Marketing and Enablement teams to create talk tracks, sales plays, and email content to ensure high quality / efficient communications
Guide and manage prospect research and list building activity