Manager, Sales Development

Global Payment Holding Company•Oklahoma City, OK

About The Position

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow. Summary of This Role The Manager of Sales Development leads a high performing team of Outbound SDRs, driving pipeline creation through strong coaching, data-driven insights, and cross functional alignment. This role owns team development, forecasting, process improvement, and operation efficiency. You will collaborate closely with Sales, Marketing, and Operations to ensure consistent growth, clear strategy, and opportunities to establish seamless execution and continuous improvement across the funnel.

Requirements

Bachelor's Degree
Relevant Experience or Degree in: related field of study from an accredited university is preferred. Relevant experience in lieu of a degree will be considered.
2+ years experience in a supervisory position

Nice To Haves

3-5+ years of experience in Sales Development or Sales.
Bachelor's Degree.
Relevant Experience or Degree in: related field of study from an accredited university is preferred.
Minimum of 2 years in leadership or management role.
Track record of developing SDRs into high performing sales professionals or other revenue generating roles.

Responsibilities

Lead, coach, and develop a team of Sales Development Representatives through regular 1:1s, coaching sessions, and performance evaluations.
Communicate clear goals, expectations, and success metrics to the team and ensure consistent execution.
Leverage reporting to identify trends, performance gaps, and opportunities for improvement.
Reactively communicate issues, blockers, or breakdowns in real time to providing clear context, solutions, and follow up steps.
Participate in standing meetings with Sales, Marketing, and Revenue Operations to ensure alignment on goals, lead flow, messaging, and performance.
Identify operational insufficiencies and implement scalable solutions to streamline SDR workflows.
Deliver structured feedback and support personalized development plans for each team member.
forecast sales revenue, pipeline contribution and performance outcomes using historical data and real time activity.
Lead initiatives to support speed to lead, outreach quality, follow up precision, and lead management.
Standardize best practices for prospecting, qualification, messaging, and sequencing.
Conduct SDR interviews and evaluate talent.
Monitor daily, weekly, and monthly SDR KPIs including conversion rates, activity, close rates, pipeline management, and speed to lead.
Create a positive, motivating, and collaborative team environment focused on growth and results.
Not an exhaustive list; other duties as assigned