Manager, Revenue Operations
About The Position
The Revenue Operations team partners with Sales, Account Strategy and AdOps to drive the success of advertising campaigns by providing data-driven insights supporting proposal submissions and campaign optimizations. The Manager of Revenue Operations will manage a team of Revenue Operations Analysts supporting the Food/Bev, Retail, Home/CPG sales teams. This position is tasked with shaping and developing the team to establish specialized expertise in the Food/Bev, Retail, Home/CPG industries; partnering with leadership across sales & sales support to ensure their needs are being met; evaluating pricing exceptions for approval; striving for flawless operational execution with the goal of delivering results for clients, driving renewals and incremental sales while maximizing profitability & yield.
Requirements
- Bachelor's degree or equivalent training and/or experience
- 5+ years of professional experience in an analytics capacity within digital advertising, media, marketing, or ad tech
- 1+ years managing teams
- Excel, Doubleclick, Google Ad Manager, Salesforce, Looker, Google Analytics
- Experience with Social Ads and Platforms (Meta, TikTok, etc.)
- Strong analytical skills and ability to translate data into actionable insights
- Strong problem-solving skills and ability to manage conflicting priorities
- High level of curiosity & initiative
- Possesses exceptional written and verbal communication skills
- Cultivates and maintains strong, productive relationships with a range of internal stakeholders
- Takes a collaborative approach to their work; understands the limitations of their own perspective and works hard to understand the interests/perspectives of others.
- Team Player: Promotes and encourages teamwork
- Problem Solver: Identifies and solves problems creatively while also able to analyze data
- Communicator: Articulate and clear communicator with partners and clients
- Accountable: Takes personal accountability for actions and results
- Proactive: Anticipates challenges and prepares in advance
- Detailed: Extremely organized and detail oriented
- Agile: Strong multitasking skills and able to see situations from multiple angles
Responsibilities
- Partner with Sales & Account Strategy leads to build knowledge & expertise on covered advertiser categories (top accounts, key KPIs, product mix & margins), and socialize expertise across the team
- Enhance existing reports & processes as needed to support internal business partners' needs
- Evaluate pricing exception requests for approval, escalating as needed
- Evaluate operational processes & provide recommendations for streamlining & efficiency
- Train & develop team members to deliver best-in-class service across Sales & support functions
- Foster a collaborative and results-driven team culture that encourages innovation and continuous improvement
- Work with sales teams on proposals including Initial brainstorm with group to review RFP and suggest ad packages to meet client KPI's
- Check inventory availability and/or suggest appropriate inventory that is available and will meet objectives
- Interact closely with sales and and sales support teams in order to build media plan that achieve client objectives, at the appropriate price and are achievable based on inventory levels
- Review IOs for accuracy and all terms/conditions
- Monitor all sold/running campaigns to ensure proper set-up and delivery vs. 3rd party reporting
- Optimize campaigns throughout the lifecycle of the campaign to meet both KPIs and benchmarks (including viewability where appropriate)
- Ad-hoc performance analysis (CTR, viewability, etc) of sites, ad units, placements, etc
Benefits
- unlimited paid time off (PTO)
- adoption or surrogate assistance
- donation matching
- tuition reimbursement
- basic life insurance
- basic accidental death & dismemberment
- supplemental life insurance
- supplemental accident insurance
- commuter benefits
- short term and long term disability
- health savings and flexible spending accounts
- family care benefits
- a generous 401K savings plan with a company match program
- 10-12 paid holidays annually
- generous paid parental leave (birthing and non-birthing parents)
- medical, dental, vision, prescription drug coverage
- voluntary benefits such as pet insurance, accident, critical and hospital indemnity health insurance coverage, life and disability insurance
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What This Job Offers
Job Type
Full-time
Career Level
Manager
