Manager, Revenue Management

Saia Inc. • Houma, LA

2d

About The Position

Ready To Go Further? Saia is a different kind of logistics and transportation company. We do things the right way. You‘ll see it in our commitment to our people, customers, and community. You‘ll feel it in the support you get on day one – from leadership and from your team. A job with Saia is packed with opportunity – from learning new skills and advancing to competitive compensation and great benefits. It's all here and it’s exactly what going further is all about. Position Summary Develops system improvements, communicates impacts to relevant stakeholders, and manages training within traffic and related departments.

Nice To Haves

• Bachelor’s degree in business, finance, accounting, or a related field.
• 5+ years of traffic or rating experience.
• Knowledge of bill entry and rating processes.
• Proficiency in Microsoft Office.

Responsibilities

• Leads the General Rate Increase with cross-functional departments, oversees testing, and audits post-implementation for accuracy.
• Develops processes based on system requirements to automate customer rate management.
• Adjusts staffing needs daily, reallocating cross-trained clerks as required to manage workload efficiently.
• Monitors productivity of clerks, providing feedback to ensure departmental performance meets or exceeds standards.
• Defines targets and ensures compliance for the quoting call abandonment rate.
• Oversees and assigns resources for testing and implementing system changes, ensuring post-implementation accuracy in billing and rating.
• Analyzes revenue adjustment root causes and implements action plans to minimize future adjustments.
• Partners with auditors to review and improve revenue management controls.

Benefits

• At Saia, your success is our success!
• That’s why we work hard to provide you with what you need to build an awesome career.
• We are committed to rewarding superior employee performance so that when you work hard, your achievements won’t go unnoticed.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees