Manager, Residential Sales

IQ Fiber • Dover, DE

4d

About The Position

Because the internet is now the heartbeat of our homes and an essential tool for business, it should run without interruption or stress. IQ Fiber was created to offer 100% fiber-optic high-speed internet, transparent pricing, and attentive customer service to deliver a Smarter internet experience. As part of our rapidly growing team, your contributions will directly impact our success. Your work matters here. We’re looking for energetic, collaborative, and customer-focused talent with the ability to proactively move our business forward. In return, you’ll find a place where your voice matters. You’ll find a team that works hard and has fun. And, if you’re like us, you’ll know you made a Smarter career choice. Position Summary: The Manager, Residential Sales is a hands-on role to drive residential sales efforts in the market by leading a direct sales team. You will recruit, train, motivate, and coach a high-performance direct sales team to be the local experts on fiber and broadband service in each neighborhood with the primary objective to increase IQ Fiber’s customers in serviceable areas. The team will include senior sales and event advisor(s) whose role is to drive new business by creating IQ Fiber sales events and community partnerships to provide distribution opportunities for the entire sales team. You will assist our Community Development managers by building relationships with private communities to market within their properties to increase our network presence as we construct in their neighborhoods. You will work closely with the marketing, engineering, and operations teams to capitalize on sales opportunities throughout the customer’s journey with us. Must be local to Dover, DE

Requirements

• Ability to recruit, lead, and retain a high-performance sales team
• Ability to think strategically and execute tactically while delivering results in a high-change, fast-paced work environment
• Ability to collaborate / partner with various teams across organization to drive initiatives and results
• Proven ability to deliver expected performance results and ability to drive to the next level.
• Must have excellent interpersonal, oral, written, communication and presentation skills
• 5+ years’ experience of increasing leadership responsibility in residential telecommunication sales
• B2C sales leadership required, alternate channel experience a plus
• Ability to effectively negotiate agreements across business, legal and engineering dimensions
• Demonstrated ability to establish and maintain effective, collaborative working relationships with executives, department heads, mid- and lower-level management, vendors, and other stakeholders
• BA/BS required

Responsibilities

• Develop and execute a direct sales strategy to capture market share, grow revenues and generate profitable business through residential sales across all product categories.
• Hire, train and coach high-performance direct sales team to increase penetration in build areas.
• Assign sales areas and maximize sales production within those areas
• Inspire and motivate residential sales team to be successful in meeting monthly sales targets.
• Monitor the competitive landscape and market conditions to identify opportunities, issues, and risks.
• Develop and manage planning and execution of all new private community initiatives, ensuring customer experience is optimized and key sales objectives and revenue targets are met.
• Analyze data to design accurate targets and forecasts, ensuring projections are in line with operational goals and overall company growth strategy.
• Deliver against aggressive monthly, quarterly, and annual sales targets.
• Creates an environment that stimulates an enthusiastic, innovative, and highly motivated organization focused on continuous improvement to support sales and strategy.

Benefits

• Fun environment.
• Fast-growing company.
• All team members start accruing PTO on day one
• Company paid benefits: STD, LTD, Basic Life and EAP.
• Voluntary Benefits: Medical (HSA & FSA options), Dental, Vision, Voluntary Life, Hospital Indemnity Insurance, Accident Insurance, Critical Illness.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 101-250 employees