Manager, Residential Living

Management and Training Corporation•San Bernardino, CA

6h•Onsite

About The Position

MTC operates the Inland Empire Job Corps Center in San Bernardino, CA, providing quality services to local youth. The Manager, Residential Living directly manages senior residential advisors, residential advisors, day residential advisors, substitute residential advisors, the on-center leave coordinator, and pathways coach. This role is responsible for the overall management of the residential living program, ensuring a safe and homelike atmosphere, effective dormitory management and maintenance, fostering a positive dorm culture, ensuring student safety and security, and overseeing student dorm government and peer court systems, all in compliance with government and management directives. MTC values professional and caring employees dedicated to improving people’s lives.

Requirements

Associate’s degree
Two years experience working with youth
Two years supervisory experience
Excellent written and verbal communications skills
Computer proficiency
Valid driver’s license with an acceptable driving record

Responsibilities

Plan, coordinate and manage the administrative and programmatic activities of the department.
Provide staff training, evaluate staff performance and recommend and implement departmental changes as approved by the director, career success and coordinated with the human resources prior to implementation.
Assist the director of social development in the preparation of the departmental budget; monitor and control expenditures. Review and recommend changes to budget authorizations.
Assist in the development and implementation of new and revised policies and procedures affecting residential living.
Review and audit all assigned areas regularly for contractual compliance and effectiveness of delivery of services to students. Prepare related reports.
Establish, implement and supervise control procedures to maximize student living standard; coordinate student participation.
Implement and maintain collaborative communication with counseling services staff, other center staff, and outside community resources to facilitate student progress and performance.
Schedule group sessions and ensure adherence to program requirements/record keeping.
Manage student dorm government and coordinate student clothing trips.
Develop and monitor shift schedules for 24-hour, 7 day/week dormitory coverage; control documentation and maintenance of records.
Inspect dormitory areas as appropriate; ensure facility maintenance is done when needed.
Provide support and guidance to staff in dealing with student behavior and resolving individual or group issues.
Monitor and assist with the student accountability system as it relates to residential living, including daily attendance reported to the student records office.
Conduct residential living activities which promote improved center performance statistics, particularly retention factors.
Maintain a safe and clean work area that models high standards for a work environment.
Provide positive, quality customer services to students, staff and other center customers.
Participate in student employability programs and activities.
Support, promote, and enforce the Job Corps’ Zero Tolerance Policy.
Promote the development of Career Success Standards by modeling appropriate behaviors, mentoring students where necessary and monitoring both positive and negative behaviors through interventions.
Maintain accountability of students and property; adhere to safety practices.
Cultivate and maintain a climate on center which is free of harassment, intimidation and disrespect to provide a safe place for staff and students to work and learn.
Perform other duties as assigned within his/her capabilities as determined by management.