Manager - Remote Operations Center

Onward Energy • Denver, CO

9d

About The Position

POSITION DESCRIPTION Position Title: Manager - Remote Operations Center Reports To: Senior Director Solar and ROC Operations Direct Reports: Yes Functional Unit: Operations FLSA Status: Exempt Position Type: Full-Time Office Location: ? Denver THE COMPANY Onward Energy is an independent power platform that owns and operates over 7 GW of utility-scale wind, solar and natural gas generation projects across the U.S. Our Vision is to reliably power a sustainable future. Our Mission is that as North Americas premier independent power generator, we will deliver renewable and reliable power to our customers, opportunities to our associates, sustainable returns to the families who invest in us, and a better world to the next generation. Based in Denver, New York and Charlotte, Onward Energy is a company where people and power are always on. We are where renewable meets reliable. See www.onwardenergy.com for more information. THE CHALLENGE The Manager of ROC Operations will help the company manage the ROC. This position reports to the Senior Director Solar and ROC Operations and will oversee a team of ROC Operators maintaining continuous 24/7 monitoring and control of company assets.

Requirements

• Minimum of 710 years of experience in real-time power system operations, energy management, or control room environments, with progressive responsibility.
• Prior Experience in utility-scale generation, system operations, market operations, transmission operations, or related energy industry roles.
• Demonstrated experience owning operational processes, procedures, or programs
• Experience working across multiple ISOs/RTOs; familiarity with CAISO, ERCOT, SPP, and PJM strongly preferred.
• Proven experience leading operational teams in high-reliability, 24/7 environments.
• Demonstrated ability to establish expectations, accountability, and operational discipline.
• Experience managing performance, coaching employees, and addressing personnel issues in a structured and professional manner.
• Strong working knowledge of NERC reliability standards applicable to ROC functions.
• Experience supporting or leading NERC audits, self-certifications, or internal compliance reviews.
• Demonstrated ability to design operational procedures, training frameworks, and governance structures that meet regulatory requirements.
• Solid understanding of ROC technologies, including SCADA systems, telemetry, communications networks, and control room infrastructure.
• Working knowledge of cybersecurity principles, access control, and network segmentation in operational environments.
• Experience with asset integration and operational readiness for new generation facilities.
• Demonstrated ability to establish and manage effective interfaces between operations and other business functions, including Asset Management, IT, Cybersecurity, Compliance, Markets, and SCADA.
• Strong communication skills, with experience presenting operational risks, performance, and improvement plans to senior leadership.
• Experience owning or managing operating budgets, including forecasting, cost tracking, and variance management.
• Ability to develop business cases for operational investments and technology improvements.
• Demonstrated judgment in balancing cost control with operational risk, reliability, and compliance requirements.
• Ability to maintain required certifications as applicable and support the development of certification readiness within the ROC team.
• High integrity, sound judgment, and a strong sense of accountability.
• Comfortable operating with ambiguity while building structure and clarity for others.
• Detail-oriented while maintaining a systems-level perspective.
• Ability to stand, walk, talk, hear, and close and distance vision capability.
• Ability to sit, climb or balance, stoop, kneel, and/or crouch.
• Ability to lift and/or move up to 10 pounds.
• Ability to travel up to 30%.

Nice To Haves

• Preference for candidates holding NERC System Operator certifications (RC, TO, BIT, BI) or ISO/RTO operator certifications (e.g., ERCOT, PJM).

Responsibilities

• Operational Governance & Accountability Owns overall performance, reliability, and governance of the ROC across all shifts and operating conditions.
• Establishes roles, responsibilities, escalation paths, and decision authorities for ROC operations.
• Reviews operational performance, incidents, and trends and drives corrective actions and continuous improvement.
• Regulatory Compliance Serves as the ROC owner for applicable NERC standards and reliability requirements, including but not limited to COM-002, VAR-002, and other standards relevant to ROC operations.
• Ensures ROC operating procedures, training frameworks, and operational practices are designed to meet all applicable regulatory and compliance obligations.
• Acts as the primary ROC interface with internal Compliance and Regulatory teams.
• Leads preparation for NERC audits, self-certifications, data requests, and internal compliance reviews related to ROC functions.
• Owns corrective action plans and remediation activities associated with ROC-related compliance findings or deficiencies.
• Process, Procedure & Training Framework Ownership Owns the design, approval, and lifecycle management of ROC procedures, standards, and operating instructions.
• Establishes the ROC training and qualification framework and ensures effective implementation through ROC leadership.
• Periodically reviews training effectiveness, operator readiness, and procedural adherence and adjusts frameworks as needed.
• People Leadership & Organizational Management Directly manages a team of six (6) ROC Operators.
• Establishes staffing models and approves coverage strategies to ensure continuous 24/7 ROC operations.
• Oversees hiring, workforce planning, and succession planning for the ROC organization.
• Responsible for ensuring continuity of coverage in the event of unexpected absences or departures.
• Sets expectations for professional conduct, operational discipline, and accountability across the ROC team.
• Inter-Departmental Interfaces & Cross-Functional Integration Establishes and maintains formal operating interfaces, handoffs, and communication protocols between the ROC and internal stakeholders, including Asset Management, O&M, IT, Cybersecurity, Markets, Commercial, and Compliance.
• Resolves cross-functional conflicts and alignment issues impacting ROC performance, reliability, or compliance.
• ROC Infrastructure, Technology, & Cybersecurity Ownership Owns the ROC infrastructure and technology roadmap, including control room systems, SCADA, telemetry, communications, and physical workspace.
• Accountable for the availability, reliability, and adequacy of ROC operational tools and systems.
• Coordinates with SCADA, IT, and Cybersecurity teams to ensure ROC networks, systems, and access controls meet company and regulatory requirements.
• Owns ROC physical and cybersecurity policy frameworks, including CFIUS-related requirements, and oversees implementation with appropriate internal partners.
• New Asset Integration & Operational Readiness Owns the ROC asset integration framework for new generation facilities.
• Establishes standards, acceptance criteria, and readiness requirements for onboarding new assets into ROC operations.
• Oversees integration planning, testing, and handoff to steady-state operations in coordination with Development, Engineering, IT, SCADA, and Asset Management teams.
• Ensures new assets are fully integrated into ROC procedures, training frameworks, and compliance programs.
• Financial & Resource Accountability Owns the ROC operating budget, including staffing, technology, software, licensing, and third-party services.
• Tracks expenditures and ensures compliance with approved budgets and financial controls.
• Develops business cases for ROC investments, enhancements, and resource needs.
• Balances cost control with operational reliability, safety, and compliance risk.
• Leadership & Representation Represents the ROC function in discussions with senior leadership and cross-functional stakeholders.
• Provides strategic and operational updates on ROC performance, risks, and improvement initiatives.
• Supports company growth by scaling ROC capabilities, processes, and systems in alignment with fleet expansion.

Benefits

• Onward Energy total rewards philosophy is motivated by a key tenet of People First, and offers associates a comprehensive total rewards package which includes market competitive compensation, health, life insurance, and retirement savings benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 101-250 employees