Manager, Regulatory Compliance Operations

Markel • Richmond, VA

72d • Hybrid

About The Position

If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! The Regulatory Specialist Manager is responsible for overseeing the day to day operations of the regulatory specialist team within Legal and Compliance Department. In addition to ensuring successful execution of the team’s responsibilities, the manager will be responsible for providing supervisory support, creating efficient processes, and leveraging technologies to automate and simplify regulatory filings. The regulatory specialist team is responsible for supporting the Markel US Insurance efforts to ensure compliance with state laws and regulation as they relate to insurance operation, specifically licensing and registration, certain data calls, as well as doing business in various jurisdictions; and communicate compliance concepts to internal partners. Job Location: Hybrid work arrangement based in Richmond, VA The Regulatory Specialist Manager is responsible for overseeing the day to day operations of the regulatory specialist team within Legal and Compliance Department. In addition to ensuring successful execution of the team’s responsibilities, the manager will be responsible for providing supervisory support, creating efficient processes, and leveraging technologies to automate and simplify regulatory filings. The regulatory specialist team is responsible for supporting the Markel US Insurance efforts to ensure compliance with state laws and regulation as they relate to insurance operation, specifically licensing and registration, certain data calls, as well as doing business in various jurisdictions; and communicate compliance concepts to internal partners. Manage the department’s efforts to comply with Markel’s standards and insurance regulations.

Requirements

• Bachelors degree is required
• 5+ years business related experience including similar job responsibilities
• Strong verbal and written communication skills
• Organized with ability to multi-task
• Adaptable and comfortable with fast pace and shifting priorities
• Strong desire for continuous improvement
• Project management
• Strong computer skills
• US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future.

Responsibilities

• Oversee the Regulatory Specialist team’s timely and accurate submission of regulatory filings to state departments of insurance.
• Assess regulatory requests, identify and manage partnerships with internal teams to complete the requests and ensure timely responses to questions posed by the State Departments of Insurance.
• Develop training for new associates and an effective cross-training program.
• Lead, promote and enhance strong relationships with internal stakeholders (Finance, Claims, Business and IT) and channel partners to improve regulatory filing process.
• Lead departmental and organizational projects.
• Dynamically create and introduce procedures for effective and efficient regulatory filings.
• Proactively identify and champion process improvements, including but not limited to, lead initiative to automate regulatory filing process using either existing tools or working with IT/third party vendors to develop them, and ensure the team is continually working to improve both efficiency and effectiveness of regulatory filings.
• Provide all aspects of Human Resource Management (i.e. goal setting, performance reviews, mentoring, coaching, associate development, etc.) for direct reports.
• Ensure adherence to all company standards.
• Pass department vision down to associates and assure their tasks are aligned accordingly.
• Ensure effective communication with associates and senior management.

Benefits

• In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work.
• We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees’ needs at all stages of life.
• All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance.
• We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 101-250 employees