Manager, Recruiting Coordination and Programs

Brex Inc. • San Francisco, CA

48d • Hybrid

About The Position

Recruiting at Brex Recruiting is where every career at Brex begins. We're the first point of connection for future builders and leaders, helping candidates see what's possible. We partner with leaders across the company to find exceptional talent and build high-performing teams. We move quickly, think strategically, and take pride in creating a thoughtful, welcoming candidate experience from the very first contact. We don't just fill roles, we shape the culture at Brex, finding the next generation of builders and leaders. What you'll do As Manager, Recruiting Coordination and Programs, you'll manage and evolve Brex's Recruiting Coordination function, leading a high-performing team, optimizing tools and workflows, and ensuring every candidate, recruiter and interviewer experience runs seamlessly. In parallel, you'll operate as a member of the Recruiting Operations team, supporting recruiters through enablement, onboarding, and troubleshooting, while driving process improvements and programs that enhance productivity and efficiency across the org. Where you'll work This role will be based in our San Francisco or New York office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of two coordinated days in the office per week, Wednesday and Thursday. Starting February 2, 2026, we will require three days per week in office - Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Requirements

• 5+ years of experience in recruiting operations, coordination, or program management, including 2+ years leading or managing coordination teams.
• Proven track record of optimizing recruiting processes, tools, and workflows across fast-paced, high-growth environments.
• Excellent communication and stakeholder management skills, with the ability to influence cross-functional partners and drive alignment.
• Strong project management skills with the ability to prioritize competing initiatives and deliver measurable results.
• Analytical mindset with experience using data to diagnose problems, identify trends, and inform decisions.

Nice To Haves

• Curiosity about the future of recruiting operations and an interest in leveraging AI, automation, and scalable design to enhance efficiency.
• Demonstrated ability to coach and develop others, build inclusive team cultures, and lead through change.

Responsibilities

• Lead and develop the Recruiting Coordination team, fostering a culture of operational excellence, growth, and accountability.
• Own and optimize all coordination tooling and workflows, ensuring accuracy, efficiency, and a best-in-class candidate experience.
• Own and continuously improve the candidate experience, building scalable processes and feedback loops that create consistency, inclusivity, and a positive impression at every stage of the interview process.
• Reimagine the coordination function through automation, AI, and scalable systems that meet evolving business needs.
• Manage capacity and alignment across recruiters and coordinators to balance workloads and maintain seamless delivery under pressure.
• Own recruiter onboarding and enablement, developing training, playbooks, and documentation to ensure new recruiters ramp quickly and existing teams stay empowered.
• Support recruiters directly by troubleshooting process blockers, providing coverage during peak periods, and serving as a trusted partner for daily operational needs.
• Design, implement, and measure key recruiting programs, such as referrals, internal mobility, interview training and onsite experience, with clear success metrics and cross-functional alignment.
• Analyze data and lead continuous improvement initiatives to streamline workflows, enhance recruiter productivity, and strengthen the connection between recruiting operations and business impact.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Credit Intermediation and Related Activities
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees