About The Position

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Job Summary The Manager, Real Estate Administration, will drive operational excellence across our diverse real estate portfolio. This role combines leadership with strategic process improvement, ensuring compliance, efficiency, and innovation in portfolio management and lease administration. Job Description

Requirements

  • Bachelor’s degree in Real Estate, Business Administration, or related field (Master’s preferred).
  • 7+ years of experience in lease administration or real estate operations, including team leadership.
  • Strong knowledge of portfolio management systems (Lucernex preferred) and financial analysis.
  • Excellent organizational, communication, and stakeholder management skills.
  • Proven ability to lead process improvement initiatives and manage change effectively.
  • Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job.
  • Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
  • Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
  • Win as a team - make big things happen by working together and being open to new ideas.
  • Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
  • Drive results and growth.
  • Support a culture of inclusion in how you work and lead.
  • Do what's right for each other, our customers, investors and our communities.

Responsibilities

  • Team Leadership Responsible for the full scope of Real Estate Administration services including abstracting and interpreting commercial lease documents
  • Client/vendor/landlord relationship management
  • Training and oversight of dozens of field employees
  • Respond to Lease Analyst questions regarding procedures, lease interpretation, and billing calculations
  • Provide guidance on complex lease issues and ensure consistent practices across business units.
  • Process Design & Improvement Develop and implement standardized workflows for lease abstraction, renewals, and compliance.
  • Identify operational inefficiencies and lead initiatives to streamline processes using technology and automation to include AI.
  • Portfolio Analysis & Reporting Prepare reporting on lease expirations, renewals, and financial obligations.
  • Track, maintain, and report out on critical dates.
  • Conduct variance analysis and provide insights for strategic decision-making.
  • Support budgeting and forecasting for real estate expenses.
  • Cross-Functional Collaboration Partner with Finance, Legal, and Transaction Management teams on lease negotiations and portfolio strategy.
  • Control occupancy costs through annual OpEx reviews and CAM Audits to include Total Cost of Ownership (TCO) analysis.
  • Act as liaison between field operations and corporate headquarters for escalations and process alignment.
  • Consistent exercise of independent judgment and discretion in matters of significance.
  • Regular, consistent and punctual attendance.
  • Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
  • Other duties and responsibilities as assigned.
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