Manager, Provider Scheduling (Remote)
About The Position
Access TeleCare is transforming healthcare delivery through telemedicine - and we're growing! Our technology platform, Telemed IQ, empowers hospitals and health systems to deliver life-saving care in real time across every major specialty. We are seeking an experience, strategic, results-driven Provider Scheduling Manager who thrives in fast-paced environments and wants to make an impact in healthcare. As Provider Scheduling Manager, you'll lead a talented scheduling team responsible for the management, development, and implementation of Physician and Advanced Practice Provider (APP) schedules in accordance with defined metrics and operational goals.. You'll collaborate closely with leaders across Sales, Implementation, Client Engagement, and Practice Management to ensure programs run smoothly and every site of care is fully supported.
Requirements
- Bachelor's degree in a related field.
- 5+ years of relevant experience, including 3+ years in physician scheduling or workforce management.
- Highly effective written and verbal communication skills.
- Exceptional organization and project management ability with focus on meeting deliverables.
- Strong attention to detail and ability to multitask in a fast-paced, remote environment.
- Ability to collaborate cross-functionally and make decisive, data-informed decisions.
- Proficiency with Microsoft Excel, PowerPoint, and Word.
- Ability to thrive in a high-growth, 100% remote organization.
Nice To Haves
- Prior management experience preferred.
- Salesforce (AppExchange, Reporting, List View) experience preferred.
Responsibilities
- Lead a team to generate and post Physician and APP schedules across all sites of care (e.g., Pulmonary Critical Care, Maternal Fetal Medicine, Infectious Disease, Hospitalist, Nephrology, Cardiology, and Managed Services), maximizing efficiency and meeting/exceeding goals.
- Identify and execute opportunities to improve clinical quality (response times, gaps) and reduce costs through enhanced scheduling.
- Maintain real-time schedule updates and ensure accuracy.
- Assist with the formation of facility-specific physician panels during the implementation process, based on licensure and privileges.
- Create and deliver coverage summaries and progress reports for leadership.
- Compile capacity and coverage data by site of care or physician group to track performance and fill needs.
- Handle escalations and coordinate with Practice Management leadership to resolve coverage issues.
- Serve as co-liaison with Practice Administrators and the Clinical Support Team to align service delivery.
- Collaborate with technology and scheduling leaders to enhance tools, share best practices, and ensure operational excellence.
- Coach, mentor, and develop team members - fostering professional growth and strong performance.
- Manage performance, payroll, and administrative functions for direct reports.
- Drive accountability and maintain compliance with company policies.
Benefits
- Competitive total compensation, including base salary + performance incentives.
- 100% Remote work with national impact and executive visibility.
- Comprehensive health, dental, vision, life, and 401(k) benefits.
- Flexible vacation and wellness days - we value performance and balance.
- Lead a core business function at the forefront of healthcare innovation.
- Collaborative culture built on ownership, transparency, and results.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Industry
Ambulatory Health Care Services
Number of Employees
501-1,000 employees
