Manager, Proposals

LabConnect • Johnson City, TN

9d

About The Position

LabConnect improves lives by partnering with pharmaceutical and biotech companies, and clinical research organizations (CROs) to accelerate the development of new medicines around the world.

We are an independent, global, one-stop-shop focused on delivering Central Laboratory Services that are tailor-made, timely and flexible to meet the evolving study demands of traditional to increasingly complex trials. Additionally, we provide Functional Service Provider (FSP) Solutions, supporting our clients with scientific and technical expertise, acting as an extension of their team, coordinating all laboratory related needs, advising on strategies for lab data collection and providing end-to-end analytical and logistical solutions.
Job Summary
The following duties are normal for this position; however, they are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.

Requirements

• Bachelor’s degree or equivalent in science, business, or marketing related discipline, 5 years customer service or related experience.
• Experience in a contract research and/or research setting preferred.
• An equivalent combination of education and experience may be accepted as a satisfactory substitute for the specific education and experience listed above.

Responsibilities

• Oversee the clinical study quote submission process and timelines to exceed customer expectations and facilitate an efficient, high quality, accurate, and timely submission for the assigned team’s tasks.
• Provide mentoring, guidance, and training to Proposal Management team members relevant to their assigned deliverables.
• Perform a quality and financial review of quotations for new and revision quote requests using the company’s pricing tools and matrices prior to submission for final approval, when required.
• Make pricing recommendations to align study quotes with company financial goals.
• Participate in strategy and budget review calls.
• Assist in monitoring pricing practices to determine accuracy and relevance to study type and operational processes.
• Make strategic recommendations on desirable proposals, based on established financial and operational criteria.
• Participate in cross-functional teams empowered to improve the quality and timeliness of the bid submissions.
• Follow up with Business Development Directors to ensure that clinical study quotes are complete and answer their need.
• Assist with the preparation of Business Development presentations, when requested.
• Update CRM database, as needed, and ensure accuracy of departmental information.
• Act as an expert resource to internal and external customers.
• Participate in Commercial Finance initiatives, when requested.
• Assist in preparation of departmental reports, as assigned.
• Perform all other related duties, as assigned.

Benefits

• Financial Security (Base Pay, 401k Match and Possible Annual Bonus Eligibility)
• Health Benefits beginning on date of hire
• PTO plan, plus 11 Paid Company Holidays, and 1 Day to Volunteer in your community
• Short and Long-Term Disability, Life Insurance, and AD&D
• We celebrate our differences, which enriches our culture!
• In addition to great perks and challenging work assignments, we invest in our people with career growth opportunities, globally. We believe in a friendly and collaborative environment with open lines of communication. While living out our values of People First, Quality Focused, Customer Centered, Technology Driven, and Accountability Always.
• We are proud to be an Equal Employment Opportunity Employer and value the diversity of our workforce. We do not discriminate on the basis of race, gender, age, disability, religion, sexual orientation, or any other protected characteristic.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 101-250 employees