Manager, Proposals

LabConnect • Johnson City, TN

2d

About The Position

The following duties are normal for this position; however, they are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned. Essential Duties and Other Responsibilities Oversee the clinical study quote submission process and timelines to exceed customer expectations and facilitate an efficient, high quality, accurate, and timely submission for the assigned team’s tasks. Provide mentoring, guidance, and training to Proposal Management team members relevant to their assigned deliverables. Perform a quality and financial review of quotations for new and revision quote requests using the company’s pricing tools and matrices prior to submission for final approval, when required. Make pricing recommendations to align study quotes with company financial goals. Participate in strategy and budget review calls. Assist in monitoring pricing practices to determine accuracy and relevance to study type and operational processes. Make strategic recommendations on desirable proposals, based on established financial and operational criteria. Participate in cross-functional teams empowered to improve the quality and timeliness of the bid submissions. Follow up with Business Development Directors to ensure that clinical study quotes are complete and answer their need. Assist with the preparation of Business Development presentations, when requested. Update CRM database, as needed, and ensure accuracy of departmental information. Act as an expert resource to internal and external customers. Participate in Commercial Finance initiatives, when requested. Assist in preparation of departmental reports, as assigned. Perform all other related duties, as assigned.

Requirements

• Bachelor’s degree or equivalent in science, business, or marketing related discipline
• 5 years customer service or related experience

Nice To Haves

• Experience in a contract research and/or research setting preferred.

Responsibilities

• Oversee the clinical study quote submission process and timelines
• Provide mentoring, guidance, and training to Proposal Management team members
• Perform a quality and financial review of quotations
• Make pricing recommendations to align study quotes with company financial goals
• Participate in strategy and budget review calls
• Assist in monitoring pricing practices
• Make strategic recommendations on desirable proposals
• Participate in cross-functional teams empowered to improve the quality and timeliness of the bid submissions
• Follow up with Business Development Directors to ensure that clinical study quotes are complete and answer their need
• Assist with the preparation of Business Development presentations, when requested
• Update CRM database, as needed, and ensure accuracy of departmental information
• Act as an expert resource to internal and external customers
• Participate in Commercial Finance initiatives, when requested
• Assist in preparation of departmental reports, as assigned
• Perform all other related duties, as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 101-250 employees