Manager, Property Tax Collections

Harris County (TX)•Houston, TX

45d•Onsite

About The Position

The Harris County Tax Assessor-Collector's Office is seeking a Property Tax Collections Manager to join our team. The Hotel and Property Tax Collections Section is responsible for collecting approximately $100 million in hotel occupancy taxes annually on behalf of Harris County. The division ensures that all hotel operators are properly registered and remit the full amount of taxes due. In addition, the team manages the collection of property taxes, ensuring that all payments are processed accurately, efficiently, and in full compliance with applicable laws and regulations. The Property Tax Collections Manager oversees all operations of the Collections Section to ensure timely and accurate processing of property and hotel occupancy tax payments. This role coordinates delinquent hotel occupancy collections with the County Attorney's Office and manages the reconciliation of large taxpayer electronic payment files in collaboration with the Accounting Division. Additionally, the Property Tax Collections Manager oversees property tax collections handled by third-party depository and merchant services vendors, ensuring compliance, accuracy, and efficiency in all collection processes. About the Tax Assessor-Collector The Harris County Tax Assessor-Collector's Office is essential for ensuring the proper administration of tax laws and providing vital services to the community. The office plays a key role in local government, handling various financial and administrative tasks, including: Property Tax Collection: Assess and collect property taxes for all eligible commercial and residential property owners and entities. Calculate property taxes based on appraised values and ensure collection and distribution to the appropriate entities. Motor Vehicle Services: Manage commercial and residential vehicle registration, issue license plates, and handle vehicle title transfers, including the collection of associated fees. Voter Registration: Oversee voter registration within the county, issue voter registration certificates, and maintain an accurate voter registration roll. Additional Revenue Collection: Collecting certain fees, fines, and revenues related to permits or state mandates, depending on the county's needs.

Requirements

Bachelor's Degree in Accounting, Finance, Business Administration, Public Administration or a related field. Relevant experience may substitute for the required education.
Minimum of four (4) years of progressively responsible experience in tax collection, revenue administration, or financial operations.
Minimum of two (2) years in a supervisory/leadership role overseeing staff or departmental functions.
Strong interpersonal skills and a proven ability to work collaboratively across departments and with external partners.
Strong knowledge of property and hotel occupancy tax collection laws, procedures, and reporting requirements.
Ability to interpret and apply complex statutes, ordinances, and financial regulations.
Proficiency in Microsoft Office Suite, financial systems, spreadsheets, and database management software.
Excellent analytical, problem-solving, and organizational skills.
Strong leadership and team management abilities.
Effective written and verbal communication skills for internal and external stakeholders.
High attention to detail and accuracy in data and financial reconciliation.
Ability to maintain confidentiality and exercise sound judgment in sensitive matters.

Nice To Haves

Experience in a government or public sector environment.
Knowledge of property tax laws, hotel occupancy tax regulations, and electronic payment systems is highly desirable.

Responsibilities

Provides oversight and direction to the Collections staff in accordance with organizational policies and procedures.
Supervises, trains, and evaluates collections staff; assigns responsibilities, provides guidance, and fosters a professional and collaborative work environment
Ensures all collection activities comply with applicable laws, county policies, and financial controls.
Ensures that deposits made via remote lockbox scanner are processed accurately and timely manner by the bank.
Prepares hotel occupancy tax collections report and submits to the Accounting Division for disbursement of collected funds to the County.
Verifies that files submitted by Commercial Portfolio clients balance with corresponding payments received.
Communicates with the County Attorney's Office and the Linebarger law firm to correct property tax account payments.
Receives, reviews, and prepares hotel occupancy tax refund requests submitted by individuals, corporations, and the State Bar of Texas.
Responds to taxpayer inquiries, resolves complex account issues, and maintains positive relationships with property owners, hotel operators, and other stakeholders.
Perform additional responsibilities as required to support the Property Tax Services Division and Harris County Tax Office as needed.

Benefits

Medical Coverage
Dental Coverage
Vision Coverage
Wellness Plan
Life Insurance
Long-Term Disability (LTD) Insurance
Employee Assistance Program (EAP)
Healthcare Flexible Spending Account
Dependent Care Flexible Spending Account
Ten (10) days of vacation leave per year (accrual rate increases after 5 years of service)
Eleven (11) County-observed holidays
One (1) floating holiday per year
Paid Parental Leave
Sick Leave
457 Deferred Compensation Plan
Professional learning & development opportunities
Retirement pension (TCDRS defined benefit plan)
Flexible work schedule
METRO RideSponsor Program