Manager, Program

Royal Caribbean Cruises Ltd•Miami, FL

About The Position

The Program Manager is responsible for managing the New Generation program of Newbuilds, special projects, or revitalization and refurbishment of vessels. Consults with internal clients in various departments (shoreside and shipboard) to gather, analyze, and report data for recommended courses of action. Proactively strategize, manage, plan, and drive activities of new ship design, start-up, and owner supply processes to ensure project completion within prescribed time frame and budget. Function as an in-house process driver and coach of matrixed operating department representatives intimately involved in starting up a new ship. Projects assigned are typically top priority, high profile, and multi-departmental initiatives for the organization and thus require continuous communication and interaction with the Newbuilding Manager and department executives. Manage all aspects of project planning, tracking, and status reporting. Independently maintains relationships with key customers, primarily Directors, Vice Presidents, and Company Officers. Oversees and/or performs the following essential tasks through subordinates or matrixed resources.

Requirements

Bachelor’s or Master’s Degree with a concentration in Business Management, Industrial Engineering, Project Management, or related field.
5-7 years, with 2-3 years’ experience leading a team.
Strong leadership skills and proven experience in leading a small to medium size team of professionals. Solid written and verbal communication skills a must.
Clear and precise communication at all levels of the organization essential.
Excellent interpersonal skills, strength in communicating in a multicultural environment with all levels of employees and management.
Excellent organizational and presentation skills.
Ability to multi-task in a fast-paced environment.
Solid understanding of accounting rules for expense and capital activities.
Detail oriented with excellent analytical, financial and spreadsheet modeling skills.
Must be familiar with the working drawing process inclusive of drawing, dimensioning and detailing deck plans, elevations, sections, and details.
Ability to understand and interpret architectural plans, sections, elevations, and details.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Software: Proficiency in MS Word, Excel, PowerPoint, Visio, and Project required. Familiarity with AutoCAD system essential.
Language Requirements: Ability to read, analyze and interpret common scientific and technical journals, business periodicals, financial reports, legal documents, and government regulations.
Ability to clearly and effectively present information to top management, public groups, and/or boards of directors.

Nice To Haves

Internal Candidates: Knowledge of CAR process: budget, approval, reconciliation, and reporting, AMOS, Niku, Lotus Notes Database, JDE, and Essbase.

Responsibilities

Lead and provide overall direction to a small team of one to two resources, consisting of either an Asst. Project Manager, Project Analyst, and/or Coordinator that are responsible for the day-to-day administrative and reporting details of assigned projects.
Utilizes project management tools and industrial engineering techniques to lead, develop and oversee the maintenance of project scope, customer, and executive expectations as well as overall project focus.
Leads, coaches, and advises the recommended course of action to the project team in outlining milestones, establishing work plans, responsibilities, scope and tracking routines.
Manages and participates in the study of operational needs and current operational performance to determine optimal working procedures and systems, and to identify areas for improvement and efficiency on assigned project.
Acts as the liaison between the Site office(s) and Miami Newbuilding office, serving as the single point of contact for collecting and sharing requested information between parties and at required intervals from operational groups.
Proactively interfaces with constituent representatives for the purpose of examining project status and monitoring progress. Reviews status reports prepared by project personnel, modifies schedules or plans as required.
Organizes the communication of the project plan status on a regular basis to project stakeholders and core team. Continues to re-establish goals and adjust work processes based on shifting priorities and new information.
Follow-up with team members to meet project deadlines and provide input on team member activities for schedule review process. Coordinates activities to ensure project progresses on schedule and accurately reflects current project status through regular updates of tasks and statuses.
Tracks progress of owner supply specification, requisition, and procurement. Works with Financial Department to track the owner supply budget, cost control and reporting.
Leads and organizes team in development of monthly presentations for senior executives. Oversees preparation of project reports for management, client, or others.
Manage, develop and follow-up project reporting on the department intranet site including the various reports, databases, and key performance indicators.
This position requires travel to and from ships, shipyards, and/or vendor facilities (<= 50%).
Remains current with industry trends, especially as related to contemporary project management techniques as they impact project objectives.
Performs other duties as required.