Manager, Product Portfolio Management

Navy Federal•Pensacola, FL

About The Position

Lead product portfolio team, enable identification and development of end-to-end technology solutions in collaboration with business objectives and priorities. Facilitate the transformation to an agile delivery model and enablement of cross functional teams to continuously integrate on business capabilities. Lead resources to be outcome focused and use balanced judgment in decisions about risks of both actions taken and not taken while innovating on ways to iterate faster in a well-managed way for the immediate team. Develop and communicate a vision to senior stakeholders and partner teams with accurate details and transparency on risks and impediments; proactively build relationships with those outside of your immediate team. Will serve as SME and liaison for project, procurement, and financial budget processes. Will be responsible for maintaining operational data for data analytics Navy Federal Credit Union currently does not provide sponsorship for this role. Applicants must be authorized to work in the United States without the need for current or future sponsorship.

Requirements

Five years of deep experience in product management or a similar function, with five years of experience managing product managers across a multi-product portfolio, developing and implementing products.
Experience working directly with technical teams in an agile software development environment
Significant experience in building client relationships, advising business and IT leadership, and managing teams and/or engagements in the financial services industry or consulting environment
Ability to articulate complex concepts to cross functional audiences and influence outside technical teams
Ability to juggle multiple priorities and make things happen in a fast-paced, dynamic environment
Significant experience supervising and leading professional employees
Significant experience working with both dedicated and cross-functional teams, in a matrixed environment
Significant experience in supervising and leading employees
Ability to articulate leading business issues and trends, including the associated technology implications
Proven ability to manage complex business problems across internal and external stakeholders.
Ability to build consensus and deliver processes and frameworks that support alignment between stakeholders across an enterprise
A track record of working closely and effectively with engineering and partner teams
Demonstrated results in three or more of the following areas required: Product Development, Market Strategy, Market Research or Risk Management.
Ideal candidate will be able to work in a collaborative and open communication environment
Expert relationship building, negotiation and facilitation skills
Proven ability to execute analytical and quantitative skills; ability to use hard data and metrics to back up assumptions
Expert skill influencing, negotiating and persuading to reach agreeable exchange and positive outcomes
Expert critical thinking, analytical, and problem-solving skills
Expert verbal and written communication skills
Advanced skill in the use of Microsoft Office (Word, Excel, PowerPoint, Visio, SharePoint, etc.)
Expert interpersonal and team building skills
Expert skill presenting findings, conclusions, alternatives and information clearly and concisely
Expert skill exercising initiative and using good judgment to make sound decisions
Expert skill producing desired results and achieving goals and objectives
Expert skill using innovative thinking to solve problems and facilitate the decision-making process
Master's Degree in Information Technology, Business Administration, related field, or an equivalent combination of education, training, and experience

Nice To Haves

Master's Degree in Information Technology, Business Administration, or related fieldDesired - Working knowledge of NFCU's objectives, functions, policies, products, and services
Extensive Product and Leadership experience
Ability to articulate leading business issues/trends and the associated technology implications
SAFe Certification - Lean Portfolio Management or Agilist

Responsibilities

Lead engagement strategy for cross-departmental management of multi-functional teams to meet business product portfolio needs.
Lead/partner with product owners and product teams to achieve superior execution of product strategy
Cultivate ownership and participation in relationship building across the enterprise and with external partners to drive collaboration, change, and process improvement
Lead, track and maintain financial planning for the Portfolio Management, including Cybersecurity
Stay current with progress on innovation efforts and communicate appropriate information across enterprise to ensure key stakeholders (leadership, business, and technology) are informed, while advocating for LOB stakeholders' perspectives and concerns regarding innovation topics and trends
Assists in the gathering of ideas and opportunities that benefit the assigned enterprise portfolio and drive adoption of system recommendations with the focus on improving speed to improving the member experience
Monitor key performance indicators for defined teams and portfolios to ensure success across all technology products in portfolio
Drive engagement with ISD discovery services to ensure alignment with enterprise technology strategy and shape demand for ISD services
Lead, coach, and inspire the team in developing and documenting best practices in the performance of duties and responsibilities in support of establishing the product practice for the enterprise
Participate in strategic planning and champion Information Security goals and champion ISD goals, decisions, and initiatives with stakeholders across NFCU including ISD and Security
Contribute perspectives and ideas from relevant sources; keep current with emerging technology, government/policy impacts and industry best practices by researching marketplace/industry trends
Gather and analyze service experience feedback, develop KPIs for business and member outcomes; present findings and recommendations to ISD management
Contribute to and support the marketing strategies to support new team brand
Design and support a structured methodology/approach and lead organizational change to support operations for the successful adoption of the product portfolio practice
Manage upward communication/escalation of development, integration and operational concerns
Develop and monitor team product-based roadmaps, backlogs and metrics to ensure alignment with key business objectives and leadership expectations
Drive portfolio planning sessions and plan and execute executive level briefings
Promote adoption of modern IT ways of working by product teams (DevOps, Continuous Integration and deployment)
Build and maintain relationships with team members, management, key stakeholders and/or external contacts (vendors, etc.)
Ensure effective and efficient allocation of staff resources and manage strategy for succession planning, employee development, and future resource needs by developing a workforce strategy and appropriate resource plans.
Build organizational capability by strengthening and adding new capabilities, technical skills, and competencies, and eliminate low value activity with view to long range goals
Ensure compliance with Navy Federal's ISD standards, practices and processes
Perform other duties as assigned