Manager, Product Manager - Retail Bank Funding, Onboarding & Engagement Experiences Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. About the Team As a Product Manager focusing on our funding, onboarding & engagement experiences, you will be working with a cross-functional team to help customers unlock the most value from their accounts. You’ll be responsible for ensuring our customers can fund and get set up after account opening, and for making sure we continue to meet their needs in the moments that matter to them. Every customer is different, so part of your job will be to figure out where and how we can optimize and personalize our experiences by leveraging real-time, intelligent data and running experiments. Your work will be at the intersection of our customer and business goals, challenging you to unleash a multi-discipline product craft combining business strategy, design best practices, data science, emerging technology, and a platform mindset. Capital One Product Framework In this role, you’ll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management: Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment
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Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees