Manager, Product Management

CVS Health

2d

About The Position

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary Preference given to qualified candidates residing in the eastern time zone. Collaborates with internal stakeholders and external partners (vendors and consultants) to review and evaluate existing and new products and vendor relationships. Prepares end to end implementation procedures and associated documentation so it can be handed off to internal customers as a turnkey process. Assist Sr. Product Manager for UM and CM products related to the evaluation, changes to, and implementation of existing and new products and vendor relationships. Including consultation with senior management, immediate team members, peers, and other operational teams required to support the product and/or vendor. Prepares end to end implementation procedures and associated documentation so it can be handed off to internal customers as a turnkey process. Involved in initiative planning, ongoing client relationship management and customer satisfaction for assigned initiatives. Accountable for transferring knowledge and best practices (external and internal) methodology to improve processes and tools.

Requirements

• 3-5 years’ experience of data interpretation/analysis and strategic planning
• 3-5 years' demonstrated relationship management skills with the ability to quickly build and maintain credible relationships at varying levels of the organization
• Project management experience
• Program coordination skills
• Process flows experience (Visio/MS Products)
• Bachelors degree or equivalent work experience or equivalent work experience

Nice To Haves

• Medical management experience
• Self-motivated
• Problem solving
• Excellent verbal and written communication skills
• Customer experience focus

Responsibilities

• Collaborates with internal stakeholders and external partners (vendors and consultants) to review and evaluate existing and new products and vendor relationships.
• Prepares end to end implementation procedures and associated documentation so it can be handed off to internal customers as a turnkey process.
• Assist Sr. Product Manager for UM and CM products related to the evaluation, changes to, and implementation of existing and new products and vendor relationships.
• Including consultation with senior management, immediate team members, peers, and other operational teams required to support the product and/or vendor.
• Prepares end to end implementation procedures and associated documentation so it can be handed off to internal customers as a turnkey process.
• Involved in initiative planning, ongoing client relationship management and customer satisfaction for assigned initiatives.
• Accountable for transferring knowledge and best practices (external and internal) methodology to improve processes and tools.

Benefits

• This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families.
• The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.
• Additional details about available benefits are provided during the application process and on Benefits Moments.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees