Manager, Product Management - Talent and Performance Management

Capital One • McLean, VA

3d

About The Position

Manager, Product Management - Talent and Performance Management Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. Do you dream of well-designed and intuitive products and customer experiences? Do you want to be the one who introduces change to help tens of millions of customers make smarter financial choices? Do you want to change the way people manage their money? If you answered yes to all of these questions, then product management at Capital One may be a fit for you. In this role, you will be expected to demonstrate proficiency in five key areas: Human Centered You’ll deeply immerse yourself in knowing your internal and/or external customer(s) needs to reimagine and innovate product solutions You’ll be challenged to discover customer needs and inspire innovative solutions or products in light of industry trends, emerging technologies and business and customers insights Business Focused You’ll be the leader to develop a compelling portfolio or product vision for our organization to deliver capabilities that empower differentiated customer experiences and deliver breakthrough business value You’ll lead a team that translates vision into strategic product roadmaps with an agile delivery approach in partnership with Tech while managing cyber, operational and/or regulatory risks Technology Driven You’ll partner with Technology leaders to influence end-state architecture and drive secure, resilient, performant and scalable technology solutions that solve material customer and business problems You’ll be responsible to make technology investments decision by assessing opportunities for reusing Enterprise solutions or for and building new ones with extensibility & enterprise scalability in mind Integrated Problem Solving Develop and champion a bold vision that drives meaningful outcomes by embracing the art of the possible Build frameworks for complex decision making that enable effective debate and accelerate getting to the right answer Transformational Leadership You’ll influence a broad set of senior executives across the enterprise and your organization who are stakeholders or delivery partner to successfully deliver on your portfolio/product vision You’ll establish a long-term product portfolio strategy, informed by customer and business needs, to gain alignment, secure resources and overcome impediments You’ll attract, grow, empower, and inspire top product talent as they develop and deliver on their local product strategy As part of the HR Talent and Performance Management Product team, you will: Support development of a proprietary talent and performance management platform for the Capital One enterprise. You’ll develop customer-backed and data-driven insights to zero in on the most pressing customer problems to shape an inspiring multi-year vision and roadmap. Shape our strategy for our talent management experience, ensuring a best-in-class experience for our business partners, people leaders, associates, and HRBPs. Partner with a broad range of stakeholders across business, technology, design, and the enterprise to ensure we are meeting the needs of our customers while maintaining a holistic view of tradeoffs and risks. Collaborate with peers leading data and platform initiatives across the enterprise to ensure continual knowledge sharing and feedback loops to drive innovation and minimize arbitrary uniqueness. We want you if you are: Intellectually Curious. You’re comfortable navigating between the big ideas and executional realities to create an achievable strategic Product Vision. Comfortable with ambiguity, a hunger to learn and a seeker of new challenges. Communicator & Influencer. You’re comfortable influencing a group of executives as well as communicating your product vision clearly to your associates and partners. You can be open to different communication styles and listen carefully to diverse sets of ideas. Do-er. You’re biased toward action, and are willing to make commitments and trade-offs with other leaders to remove impediments for your team; you are a leader obsessed with delivering valuable in an iterative way, focusing on minimum viable product. Passionate People Leader. You care about growing others and bringing them together around what’s possible. You have a passion for building an engaged team and unlocking the career possibilities through coaching and relationship building. Learner. You have an appetite to learn new things or new technologies all while exhibiting humbleness when exploring unknown technologies; you will seek for internal solutions before building new.

Requirements

• At least 3 years of experience working in Product Management
• Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration

Nice To Haves

• Experience translating business strategy and analysis into consumer facing digital products
• Experience managing products through the full AI lifecycle, from data discovery and model training to deployment and iterative tuning.

Responsibilities

• Support development of a proprietary talent and performance management platform for the Capital One enterprise.
• Develop customer-backed and data-driven insights to zero in on the most pressing customer problems to shape an inspiring multi-year vision and roadmap.
• Shape our strategy for our talent management experience, ensuring a best-in-class experience for our business partners, people leaders, associates, and HRBPs.
• Partner with a broad range of stakeholders across business, technology, design, and the enterprise to ensure we are meeting the needs of our customers while maintaining a holistic view of tradeoffs and risks.
• Collaborate with peers leading data and platform initiatives across the enterprise to ensure continual knowledge sharing and feedback loops to drive innovation and minimize arbitrary uniqueness.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees