Manager, Product Management - Real Time Clearing

Mastercard•O'fallon, MO

About The Position

The Manager, Network Products will join a team driving new innovative products and services for Mastercard’s global core payments network. The successful candidate will help define our technology, leading efforts from an initial problem statement and analysis, through development of options, presentation to leadership, leading into implementation. The role will involve data and financial analysis and close review of the technical functioning of our systems – and will also demand the ability to develop a strong business understanding of market needs and to assess the costs and benefits of alternative solutions to Mastercard and to customers. It will call for close collaboration with internal technical teams, regional market-facing teams and customers, product teams and other business owners within Mastercard to identify needs, shape our approach, and drive alignment around our proposals.

Requirements

Prior experience in payments is strongly preferred
Self-starter and quick learner with ability to work independently
Ability to thrive in fast-paced environments; flexibility to handle rapidly changing scenarios
Ability to work with ambiguity and manage complex projects; successfully manage multiple responsibilities and tasks
Willingness to dive deep and learn about our technology, system structure, and rules
Strong analytical and problem-solving skills
Strong data and financial analysis skills and experience
Superior communications, presentation and interpersonal skills
Strong visual presentation skills, including data visualization and the ability to produce clear, compelling slides
Strong project management skills – strong organization and task management is expected
Strong collaborator, ability to work cross-functionally
Ability to build and leverage relationships within and outside the organization to drive results
Ability to interact with varying levels of leadership across the organization and with internal and external clients; ability to lead and influence at all levels

Nice To Haves

Mastercard payment network knowledge
Cloud and API knowledge and working experience will be a plus
Previous experience with technical product commercialization strategy including customer integration planning is a plus

Responsibilities

Engage internal product teams and business owners, as well as regional market-facing teams and customers around the world, to identify and understand network needs and challenges
Develop new innovative solutions and implement new Mastercard services
Perform analysis of internal data to size problems and opportunities, evaluate potential costs and revenues, understand geographic variation and customer behavior, and identify opportunities for improvement
Collaborate closely with internal technology teams to develop a clear perspective on the systems and technical challenges behind a business need or problem statement – spend lots of time quizzing system experts and reviewing documentation
Identify and validate alternative strategies to address those needs, with customer, business, technical, franchise and legal input as needed
Maintain an independent mindset and view of the facts, develop a strong view of the best available approaches, make a compelling case and push hard for the right outcome – and stay flexible and pragmatic in your approach to getting things done
Work with technical partners to estimate the cost of proposed enhancements, prioritize them and propose roadmaps for network components
Build strong relationships with other business and technical teams whose input and support you will need to get to the right answer and see it implemented
Develop narratives and visuals marshaling facts and analysis to support your recommendations, present them to key decisionmakers, and drive alignment among other teams and support from leadership
Develop go-to-market strategies, identifying target or pilot regions or customers, driving customer engagement and communications, proposing any pricing or economic impact, and working with internal delivery teams to ensure successful rollout – independently or in partnership with business owners as needed

Benefits

Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more.
Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.

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