Manager, Product Management
About The Position
We are seeking a Manager, Product Management to join our NAM Security Solutions team. This role will focus on driving strategy, execution, and growth for key security products that are focused on building trust and security for our cardholders and customers. The ideal candidate will combine strong product management expertise with deep knowledge of payments and cybersecurity, ensuring our solutions deliver exceptional value to customers and partners. The candidate will play a pivotal role in partnering with the global product team, regional sales, and customer account teams to support a suite of solutions. The role will require collaboration and coordination across the Mastercard organization to define, deliver and expand the use of these solutions in new and existing customer segments. The candidate will have responsibility for market product management, go to market and commercialization strategies, and achieve revenue targets while helping ensure the maximization of value for Mastercard and our customers.
Requirements
- Cybersecurity experience and payments understanding within NAM market
- Experience working with Issuers, Acquirers, Merchants, Fintechs and Digital Partners
- Demonstrate ability to act with a sense of urgency
- Ability to drive alignment across a matrixed organization and teams and forge strong relationships
- Strong collaboration and interpersonal communication skills
- Be able to work on multiple projects in a fast-paced environment
- Proficiency in utilizing Microsoft Excel and PowerPoint
- Overnight travel required (10-20%)
- Bachelor’s degree (advanced degree/MBA a plus)
Responsibilities
- Drive the development and execution of comprehensive go-to-market strategies
- Take a data-driven approach to product enhancement by identifying opportunity areas, contributing to the product roadmap, and prioritizing work to deliver against key areas of focus
- Drive the planning, coordination, and implementation of product announcements, ensuring alignment with market needs and customer expectations
- Build strong relationships and collaborate with cross-functional teams including global product, sales, account management, and customer success to ensure seamless product integration and cohesive customer experience
- Conduct market research to identify emerging trends, customer pain points, and competitive opportunities
- Responsible for achieving in-year and multi-year revenue targets
- Drive thought leadership agenda - articulating strategy, innovation roadmap and value proposition
- Serve as a Subject Matter Expert and support product development and sales opportunities
- Demonstrate a commitment to continuous learning
Benefits
- insurance (including medical, prescription drug, dental, vision, disability, life insurance)
- flexible spending account and health savings account
- paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave)
- 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire
- 10 annual paid U.S. observed holidays
- 401k with a best-in-class company match
- deferred compensation for eligible roles
- fitness reimbursement or on-site fitness facilities
- eligibility for tuition reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Number of Employees
5,001-10,000 employees
