Manager, Product Management- Enterprise Credit Bureau Reporting

Capital One•McLean, VA

1d•$164,800 - $205,100

About The Position

Manager, Product Management- Enterprise Credit Bureau Reporting Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. About the Team At Capital One we’re changing banking for good, and with the Enterprise Credit Bureau Reporting (eCBR) platform we're on a mission to reimagine Credit Bureau Reporting at Capital One. Credit scores play an outsize role in consumers' economic lives as they are utilized in buying a home, starting a small business and even gaining employment. More than 200M adults in America with over 1.6B credit accounts are processed every month by the nationwide consumer reporting agencies (NCRAs), including the Big Three—Experian, Equifax, and TransUnion. The NCRAs rely on lenders to provide accurate and timely data in order to calculate credit scores. As a Product Manager for eCBR, you will play a role delivering on the critical company initiative to build a platform to provide a new suite of core banking services that will facilitate real-time intelligent customer experiences. Specifically, the eCBR platform will revolutionize the credit bureau reporting service by putting the power in the hands of the business and process owners, providing transparency on what is being reported to the customers and business, and ensuring accuracy through detective controls. As a Platform Product Manager, you will also be responsible for (at minimum): Platform Vision & API Strategy: Defining the technical vision and long-term strategy for the platform's core services, reusable components, data products, and internal APIs. You will ensure the platform is architected for scalability, reliability, and security. You will build and own the product roadmap for your platform domain. Internal Customer Experience & Adoption: Treating internal partners (such as the Card line of business) as your primary customers, you will drive platform adoption by obsessively focusing on developer experience, documentation, and the overall onboarding journey. Platform Governance & Metrics: Establishing key performance indicators (KPIs) for platform health, operational excellence, and value delivery. You will own the governance model to manage changes, maintain a clear service catalog, and sunset older components as necessary. As you develop intent and build/deliver your roadmap, you will work closely with: Your engineering and program partners Internal and external Product, Tech and Business stakeholders Legal/Risk/Compliance teams Nationwide Consumer Reporting Agencies Industry innovators For this role on the team, you will shape the strategy and then deliver on new features enabling our vision for eCBR as “Capital One’s Credit Bureau Reporting as a Service”. You will work with multiple lines of business partners to understand their use case and requirements in order to stand up and manage their credit bureau reporting process. In addition, you will look for opportunities to improve our overall user experience and other enhancements to the credit bureau reporting process – including, but not limited to, CBR portal page, AI integration, and data analytics to uncover customer value. Come build the future of consumer finance with us! Capital One Product Framework In this role, you’ll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management: Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment

Requirements

At least 3 years of experience working in Product Management
Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration

Nice To Haves

Experience translating business strategy and analysis into consumer facing digital products

Responsibilities

Platform Vision & API Strategy: Defining the technical vision and long-term strategy for the platform's core services, reusable components, data products, and internal APIs.
Ensuring the platform is architected for scalability, reliability, and security.
Building and owning the product roadmap for your platform domain.
Internal Customer Experience & Adoption: Treating internal partners (such as the Card line of business) as your primary customers, you will drive platform adoption by obsessively focusing on developer experience, documentation, and the overall onboarding journey.
Platform Governance & Metrics: Establishing key performance indicators (KPIs) for platform health, operational excellence, and value delivery.
Owning the governance model to manage changes, maintain a clear service catalog, and sunset older components as necessary.
Shape the strategy and then deliver on new features enabling our vision for eCBR as “Capital One’s Credit Bureau Reporting as a Service”.
Work with multiple lines of business partners to understand their use case and requirements in order to stand up and manage their credit bureau reporting process.
Look for opportunities to improve our overall user experience and other enhancements to the credit bureau reporting process – including, but not limited to, CBR portal page, AI integration, and data analytics to uncover customer value.

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume